Panasonic KX-TDE100 installation manual Problem Probable Cause Solution

5.1 Troubleshooting

PROBLEM		PROBABLE CAUSE	SOLUTION
• Cannot register the PS.	•	Wrong Personal	• Enter the PIN set to the PBX into the
		Identification Number (PIN)	PS.
		is registered to the PS.
	• CS is not connected		• Make sure that the cable is connected
		properly.	properly with correct pin assignments.
			Also, make sure that the cable does not
			make short circuits.
			• Switch all DIP switches off.
• PS becomes out of range.	• CSIF card is not working.		• Install the CSIF card properly.
• Cannot make calls using the	• CS is not working.		• Make sure that the cable is connected
PS.			properly with correct pin assignments.
			Also, make sure that the cable does not
			make short circuits.
			• Switch all DIP switches off.
	• Location of CS is not good.		• Locate the CS properly (refer to "3.9.5
			Site Survey Using the KX-TCA255/KX-
			TCA256/KX-TCA355/KX-TD7590"or
			"3.10.5 Site Survey" ).
	• Access system of the PS is		• Change the access system setting of
		not properly set.	the PS to the appropriate system or
			automatic.
• Noise is frequent while using	• Call handover is not		• Locate the CS properly (refer to "3.9.5
the PS.		working.	Site Survey Using the KX-TCA255/KX-
• Conversations disconnect	• PS is out of CS coverage		TCA256/KX-TCA355/KX-TD7590"or
while using the PS.		area.	"3.10.5 Site Survey" ).
• PS stays out of service	• It may take about 20 s for		• Wait until the CS starts up.
when the CS status is		CS to start up after the
changed from Out of		status has been changed to
Service to In Service.		In Service.
• More than 4 PSs cannot be	•	Poor connection	• Make sure that a 4-pair cable is used for
on a call simultaneously			connection.
even if a high-density CS is
connected to the PBX.

242 Installation Manual