
5.1 Troubleshooting
5.1Troubleshooting
5.1.1Installation
PROBLEM |
| PROBABLE CAUSE | SOLUTION |
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You cannot make/receive calls | • | • Replace the corresponding card. | |
via an IP network. |
| malfunction |
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| • | IPCMPR card malfunction | • Replace the IPCMPR card (be sure to |
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| turn off the PBX when replacing). |
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| • | Not enough activation keys | • Purchase additional activation key |
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| cards. Please consult a certified dealer |
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| for details. |
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| • | Poor connection | • Make sure that an |
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| cable is used for connection. |
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| • Make sure that none of the CAT 5 |
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| cables in use are over 100 m in length. |
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| • Make sure that a straight cable is used |
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| for connection to a switching hub. |
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| • | Network malfunction | • Make sure that all network devices in |
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| use are switched on. |
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| • Make sure that there is no unwanted |
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| firewall in the IP network. |
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• | • Replace the corresponding card. | ||
operate. |
| malfunction |
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| • | IPCMPR card malfunction | • Replace the IPCMPR card (be sure to |
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| turn off the PBX when replacing). |
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| • | Not enough activation keys | • Purchase additional activation key |
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| cards. Please consult a certified dealer |
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| for details. |
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| • | • Register the corresponding | |
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| registered | Extension. |
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| • | • Replace the | |
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| malfunction |
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| • | Poor connection | • Make sure that an |
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| cable is used for connection. |
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| • Make sure that none of the CAT 5 |
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| cables in use are over 100 m in length. |
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| • Make sure that a straight cable is used |
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| for connection to a switching hub. |
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