Basic American Medical Products, a division of GF Health Products, Inc. www.grahamfield.com 999-0831-190A Service Manual
27
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TROUBLESHOOTING PENDANT & DOUBLE T-CABLENOTHING ON STAFF CONTROL WORKS BUT PENDANT WORKS

1. STAFF CONTROL WORKS BUT PENDANT/

HAND CONTROLLER FUNCTION DOESN’T

a. Check to see if the functions are locked out on the Staff
Control panel - if orange lock icons show on panel then
that function is locked out. Press the Key and Function
(i.e. Head) button at the same time until the orange lock
icon goes out. Test the function. If the PENDANT STILL
DOESN’T WORK = go to step b.
b. Check the connections at the seat pan (Pendant/Hand
Controller to T-Cable) and Staff Control Cable connection
to the T-Cable at the foot end making sure plugs are fully
engaged. Also check the T-Cable connection at the Control
Box. If you have an Underbed Light feature, make sure all
cables are secure. If the PENDANT STILL DOESN’T
WORK = move to step c.
c. UNPLUG THE POWER CORD FROM THE WALL OUTLET.
d. Unplug the Pendant/Hand Controller plug from the end of
the T-Cable on either side of the beds Seat Pan. Unplug
the Staff Control Cable from the end of the T-Cable at the
foot end of the bed and unplug the other end from the
Control Box.
e. Plug the Pendant/Hand Controller plug directly into the HB
port on the Control Box, making sure it is fully seated.
Plug in the Power Cord and test the Pendant.
- ALL BUTTONS WORK= Replace the T-Cable
(See page 32 for order information.)
- NOTHING WORKS = Replace the Hand Controller.
(See page 31 for order information.)
a. Check the Staff Control connections at the foot end. Is the
Staff Control Cable plugged securely into the T-Cable? Also
check if the other end of the T-Cable is plugged securely
into the Control Box (or Underbed Light). If the STAFF
CONTROL STILL DOESN’T WORK = go to step b.
b. Unplug the Power Cord from your wall outlet. Remove the
Cable Cover (Shroud) on the inside of the footboard and
locate the single terminal end that plugs directly into the
back of the Staff Control Panel. Make sure it is properly
seated into the panel. Plug in the power cord and test the
staff control. If the STAFF CONTROLSTILL DOESN’T
WORK = Replace the Staff Control Assembly. (See page
29 for dis-assembly. See page 32 for order information.)

B

C

E

B

A

D

E

Make sure plugs
are fully seated
(O-ring does
not show).
If orange lock icon lit, press key symbol and function to unlock.
Unplug
Power
Plug
before
working
on bed
electonics.
Unplug Staff Control
Cable from T-Cable
at foot end.
Plug Pendant Cable directly into HB port on Control Box
(or into port 2 in Underbed Light Box) and test.
Make sure plugs at foot
end are fully seated
and cap locked on.