9Troubleshooting Guide

Screen issue

The message Check Signal Cable appears.

Check that the cable is properly connected to the

 

product. (Refer to "2.3 Connecting and Using a

 

PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

Not Optimum Mode is displayed.

This message appears when the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 86).

 

 

The images on the screen look distorted.

Check the cable connection to the product (Refer

 

to "2.3 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse (page 52) and Fine (page 53).

 

 

 

Remove any accessories (video extension cable,

 

etc.) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level. (Refer to "10.1 General")

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product. Next, if

screen.

required, change the settings, referring to

 

 

Standard Signal Mode Table (page 86) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness (page 41) and Contrast (page

 

42).

 

 

Screen color is inconsistent.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

(Refer to " Configuring Tint")

 

 

 

White does not really look white.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

There is no image on the screen and the power

The product is operating in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to normal operating mode.

 

 

9 Troubleshooting Guide 79

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Image 79
Samsung S27C570H, S23C570H user manual Not Optimum Mode is displayed

S23C570H, S27C570H specifications

The Samsung S27C570H and S23C570H represent a noteworthy blend of performance, design, and technology in the realm of computer monitors. Both models are part of Samsung’s commitment to delivering high-quality displays, appealing to both casual users and professionals who require reliable visual performance.

The S27C570H features a generous 27-inch screen, while the S23C570H is slightly smaller at 23 inches. Both monitors utilize Samsung's PLS (Plane-to-Line Switching) technology, which offers wide viewing angles, ensuring consistent color and brightness regardless of the viewer’s position. This characteristic makes them ideal for collaborative work environments, where multiple users may need to view the screen simultaneously.

One of the standout features of both monitors is their Full HD resolution, boasting 1920 x 1080 pixels. This level of detail is essential for users engaged in graphic design, gaming, or any task that benefits from precise image quality. The vibrant colors and sharp text resulting from this resolution make everyday tasks more enjoyable and professional work more precise.

Moreover, these monitors are equipped with Samsung’s superior color technology that enhances the display’s color accuracy and consistency. The S27C570H and S23C570H support a wide color gamut, which ensures vivid and true-to-life colors, whether you are watching movies, editing photos, or working on presentations.

In terms of connectivity, both models include essential ports such as HDMI and D-Sub, allowing users to connect multiple devices effortlessly. This versatility ensures that whether you’re connecting a laptop, desktop, or gaming console, compatibility will not be an issue.

Ergonomically, the sleek design of both monitors is aesthetically pleasing and can fit seamlessly into any workspace. The slim bezels create a modern look, while the adjustable stand enhances user comfort, allowing for tilt adjustments to find the perfect viewing angle.

Energy efficiency is another highlight of the S27C570H and S23C570H. Both models come with Energy Star certification, meaning they consume less power compared to traditional monitors without compromising performance, making them environmentally conscious choices for consumers.

In summary, the Samsung S27C570H and S23C570H are excellent monitors that combine advanced PLS technology, Full HD resolution, superior color performance, flexible connectivity options, and ergonomic design. They cater to a wide range of users, from home entertainment enthusiasts to professional creatives, offering an impressive visual experience.