Before contacting a service centre

The flash does not fire

￿Flash off mode has been selected

￿Dis-engage flash off mode

￿The camera mode can't use the flash

￿Refer to the FLASH instruction (p.28)

Incorrect date and time is displayed

￿The date and time have been set incorrectly or the camera has adopted the default settings

￿Reset the date and time correctly

The camera buttons do not operate ￿Camera malfunction

￿Remove/re-insert battery and switch the camera on

A card error has occurred while the memory card is in the camera. ￿Incorrect memory card format

￿Re-format the memory card

The images don't play back

￿Incorrect file name (Violation of DCF format)

￿Do not change the image file name

Colour of image is different to the original scene ￿White balance or effect setting is incorrect

￿Select appropriate White balance and effect

Images are too bright ￿Exposure is excessive

￿Reset exposure compensation

No image on external monitor

￿The external monitor has not been connected properly with the camera

￿Check the connection cables

￿There are incorrect files in the memory card

￿Insert a memory card that has correct files

When using the PC’s explorer, the [Removable Disk] file does not show ￿Cable connection is incorrect

￿Check the connection ￿The camera is off

￿Turn the camera on

￿The operating system is not Windows 98SE, 2000, ME, XP,

Vista / Mac OS 9.2 - 10.4. Alternatively the PC does not support USB

￿Install Windows 98SE, 2000, ME, XP, Vista / Mac OS 9.2 - 10.4 to PC that supports USB

￿The camera driver is not installed ￿Install a [USB Storage Driver]

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Samsung S860 manual Select appropriate White balance and effect, Camera buttons do not operate Camera malfunction