Display

Meaning

Suggested solutions

 

 

Understanding display messages

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[Paper Jam 0]

Paper has jammed

Clear the jam. See page 9.1.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Messages appear on the Smart Panel program window or the

 

 

Open/Close

in the feeding area

 

 

 

 

 

 

 

 

 

control panel display to indicate the machine’s status or errors.

 

 

Door

of the paper input

 

 

 

 

 

 

Refer to the tables below to understand the messages’ meaning

 

 

 

 

 

tray.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

and correct the problem if necessary. Messages and their

 

 

 

 

 

 

 

 

 

 

 

[Paper Jam 1]

Paper has jammed

Clear the jam. See page 9.2.

 

 

meanings are listed in alphabetical order.

 

 

 

 

 

 

 

 

 

 

 

 

 

Open/Close

in the fuser area or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Door

in the manual

 

 

 

NOTE: When you call for service, it is very convenient to tell

 

 

 

 

 

 

 

 

 

feeder.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the service representative the display message.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[Paper Jam 2]

Paper has jammed

Clear the jam. See page 9.2.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check Inside

in the paper exit

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

area.

 

 

Display

Meaning

Suggested solutions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Door Open

The front cover or

Close the cover until it locks

 

 

 

Power Failure

Power has turned

The job which you were trying

 

 

 

 

 

 

 

 

 

 

off then on and the

to do before the power failure

 

 

 

 

 

 

 

 

 

 

rear cover is not

into place.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

machine’s memory

must be completely re-done.

 

 

 

 

 

 

 

 

 

 

 

 

 

securely latched.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

has not been back

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

up.

 

 

Hsync Error

A problem has

Unplug the power cord and plug

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

occurred in the LSU

it back in. If the problem

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Scanner Error

There is a problem

Unplug the power cord and plug

 

 

 

 

 

 

 

 

 

 

(Laser Scanning

persists, please call for service.

 

 

 

 

 

 

 

 

 

 

 

 

 

in the scanner unit.

it back in. If the problem

 

 

 

 

 

 

 

 

 

 

 

 

 

Unit).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

persists, please call for service.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Invalid

You have used an

You must use a Samsung

 

 

 

 

 

 

 

 

 

 

 

 

Toner Empty

The toner cartridge

Replace the toner cartridge with

 

 

 

 

Cartridge

unauthorized

approved cartridge.

 

 

 

 

 

 

 

 

 

 

has run out.

a new one. See page 8.4.

 

 

 

 

cartridge.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[Toner Empty]

The toner cartridge

Replace the toner cartridge with

 

No Cartridge

• You have used an

• You must use a Samsung

 

 

 

 

 

 

 

 

 

Replace Toner

has run out. The

a new one. See page 8.4.

 

 

 

 

 

 

 

unauthorized

approved cartridge.

 

 

 

 

 

 

 

 

 

 

 

 

 

printer stops

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

cartridge.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

printing.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• The toner

• Install a Samsung genuine

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

cartridge you

toner cartridge, designed for

 

 

 

Toner Low

The toner is almost

Take out the toner cartridge

 

 

 

 

 

 

 

 

 

have installled is

your machine.

 

 

 

 

 

 

empty.

and gently shake it. By doing

 

 

 

 

 

 

 

 

 

 

 

 

 

not for your

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

this, you can temporarily

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

machine.

 

 

 

 

 

 

 

 

reestablish printing operations.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[Jam 1] or [No

The toner cartridge

Install the toner cartridge. See

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cartridge]

is not installed.

page 2.2.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Low Heat Error

There is a problem

Unplug the power cord and plug

 

 

 

 

Solving other problems

 

 

 

 

 

 

 

 

 

 

 

 

in the fuser unit.

it back in. If the problem

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

persists, please call for service.

 

 

 

 

The following chart lists some conditions that may occur and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the recommended solutions. Follow the suggested solutions

 

[LSU Error]

A problem has

Unplug the power cord and plug

 

 

 

 

 

 

 

until the problem is corrected. If the problem persists, please

 

 

 

 

 

 

 

 

occurred in the LSU

it back in. If the problem

 

 

 

 

call for service.

 

 

 

 

 

(Laser Scanning

persists, please call for service.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Unit).

 

 

 

 

 

Paper feeding problems

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[No Paper]

The paper in the

Load paper in the paper input

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Add Paper

paper input tray

tray. See page 2.3.

 

 

 

Condition

Suggested solutions

 

 

 

 

 

 

has run out.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Paper is jammed

Clear the paper jam. See page 9.1.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Open Heat Error

There is a problem

Unplug the power cord and plug

 

 

 

during printing.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

in the fuser unit.

it back in. If the problem

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

persists, please call for service.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[Over Heat]

There is a problem

Unplug the power cord and plug

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

in the fuser unit.

it back in. If the problem

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

persists, please call for service.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9.4

Troubleshooting

Page 42
Image 42
Samsung SCX-4200R manual Understanding display messages, Solving other problems, Paper feeding problems