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Samsung SGH-I560V Your display shows white lines, The sound quality of a call is poor, Another caller cannot hear you speaking, You enter a number, but the call is not dialled

Models: SGH-I560ZKVATL SGH-I560ZKVOMN SGH-I560ZKVSFR SGH-I560ZKVVD2 SGH-I560ZKVVGR SGH-I560ZKVVOD SGH-I560ZSVATL SGH-I560ZSVOMN

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Troubleshooting

Your display shows white lines

The display may show white lines if you have turned the device on after a long period of disuse or if you removed the battery without first turning off the device. The display should correct itself in a short time.

You enter a number, but the call is not dialled

•Ensure that you have pressed [].

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number.

You select a contact to call, but the call is not dialled

•Ensure that the correct number is stored in the contact information.

•Re-enter and save the number, if necessary.

Another caller cannot hear you speaking

•Ensure that you are not blocking the built-in microphone.

•Move the built-in microphone closer to your mouth.

•If using a headset, ensure that it is properly connected.

The sound quality of a call is poor

•Ensure that you are not blocking the internal antenna on top of the device.

•When you are in areas with weak signals, you may lose reception. Move to another area and try again.

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Contents

Page Using this guide Instructional icons Copyrights and trademarks Personal Productivity Additional Programs Managers Troubleshooting Index Safety and usage information Safety warnings Keep your device away from small children and pets Protect your hearing Install mobile devices and equipment with caution Avoid interference with pacemakers Turn off the device in potentially explosive environments Reduce the risk of repetitive motion injuries Safety precautions Drive safely at all times Follow all safety warnings and regulations Use only Samsung-approvedaccessories Turn off the device near medical equipment Protect batteries and chargers from damage Handle your device carefully and sensibly Avoid interference with other electronic equipment Important usage information Use your device in the normal position Allow only qualified personnel to service your device Ensure maximum battery and charger life Handle SIM cards and memory cards with care Ensure access to emergency services Specific Absorption Rate (SAR) certification information Page 1 Communication Calls Call an international number Make a call from the contact list Insert a pause View and return missed calls Call a recently dialled number Divert calls Bar (block) calls Messages Message folders Inbox icons Outbox status Text messages Multimedia messages Insert object Insert new Send Edit a multimedia message Address fields Listen to voice mail Email messages Send an email message 5.Press <Options> → Insert → an attachment type (optional) View an email message 2.Press <Options> → Connect 3.Press <Options> → Retrieve e-mail 2.Press <Options> → Disconnect View or save email attachments → Attachments Delete an email message <Options> → Delete → Phone only Instant messages Log out Start a conversation Conversations 2.Press <Options> → New conversation → Enter user ID or Select from contacts •Insert smiley: use one of the preset smileys Audio messages Cell broadcast messages 2.Press <Options> → Topic → Add manually Subscribe to a cell broadcast → Subscribe <Options> → Cancel subscription View a cell broadcast topic Smart messages Service messages Logs Recent calls Call duration Packet data Communication log Log duration Communication options Text message options Multimedia message options Email options •Outgoing e-mail:set options for outgoing email User settings My name Send message Retrieval settings Service message options Cell broadcast message options Other message options 2 Media Music player Add files to your device Add files to the music library Play music files Create a playlist Camera Capture a photo Use the keypad in Camera mode View a photo Record a video Use the keypad in Camcorder mode Play a video Gallery Open a media file Add a streaming internet link to the Gallery Play streaming content from the internet Flash® Player RealPlayer® Play a media file in RealPlayer Play streaming web content with RealPlayer Recorder Record a voice clip Play a voice clip PC Studio Install PC Studio Use PC Studio 3 Personal Productivity Contacts Create a new contact card Search for a contact card Copy contact cards Set a default number or address Assign a speed dial number to a contact card Assign a ringtone to a contact card or group Create a contact group Sync your contacts Calendar Create a Calendar event Change the Calendar view Stop an event alarm Change Calendar options Quickoffice® Open a Quickoffice document Update Quickoffice Adobe® Reader® Notes Create a note Sync notes with other devices 4 Web Browse a web page Exit •Go to web address: move to the entered web page Bookmarks Rotate screen •Zooming options: zoom in or out on a web page Change browser settings Add a bookmark Use a bookmark Save a web page and view it offline Save a web page View a saved web page Download files from the web 5 Connectivity Use the Bluetooth wireless feature Turn on the Bluetooth wireless feature Change paired device options Send data via the Bluetooth wireless feature Receive data via the Bluetooth wireless feature Activate Remote SIM mode Set a default action for your USB connection Synchronise with Windows Media Player Copy music files to a memory card Synchronise your device Create a new sync profile Synchronise data Page 6 Additional Programs Calculator Clock Change clock settings Set a new alarm Stop an alarm Create a world clock Converter Add currencies and exchange rates Convert currencies Convert measurements Voice Signal Use name dialling Search for contacts Open applications by voice Send a text message GPS data Activate a positioning method Navigate with GPS data View your current position Monitor trip details Landmarks 7 Managers File manager Search for a file or folder Create a new folder Move a file to a folder Application manager Install a new application Change installation options Remove an application Device manager Define a server profile Start a configuration session Activation key manager View activation keys Restore an expired activation key Memory card manager Format a memory card Back up data to a memory card Restore data from a memory card Protect a memory card with a password Connection manager View connection details Close an open connection 8 Settings General settings Personalisation Shortcuts •Active standby apps. - set the application shortcuts to show in Standby mode Tones Video call tone Ringing type Date and time Enhancement Security Factory settings Positioning Phone settings Call Call divert Call barring Network Connection settings Bluetooth USB Access points Advanced settings Network type •Phone IP address (IPv4 only) - set the IP address of your device DNS address •Proxy server address - set the IP address of the proxy server Applications settings RealPlayer Camera Voice recorder App. manager Log 9 Troubleshooting Off Your device does not show a signal (no bars next to the network icon) You forgot a security, PIN, or PUK code Your display shows white lines You enter a number, but the call is not dialled You select a contact to call, but the call is not dialled Another caller cannot hear you speaking The sound quality of a call is poor Your device is hot to the touch Your device prompts you to delete some data An application is frozen (will not respond) You cannot find a Bluetooth-enableddevice Hidden Index