appendix
Symptom | Countermeasures | |
|
| |
A message of “Need to reset date/time.” Is displayed | This message is displayed if there occurs a problem with the time | |
on the screen. | setting of the internal clock or an error in the clock itself. Contact the | |
| retailer or the service center for more information. | |
|
| |
The time bar is not displayed in Search mode. | The timeline can switch between normal and extension mode. | |
| In extension mode, the time bar may not be displayed in the current | |
| timeline. Switch to normal mode or use the left or right button to | |
| navigate through the time bar. | |
|
| |
The “NO HDD” icon and an error message are | Check the HDD for connection. If the problem persists in a normal | |
displayed. | condition, contact the nearest service center to have the HDD checked | |
| by the service personnel. | |
|
| |
I have installed an additional HDD on the DVR but it | See the compatibilty list to check if the additional HDD is supported by | |
does not recognize the HDD. | the DVR. For the compatibility list, contact the retailer where you | |
| purchased the DVR. | |
|
| |
I have connected an external storage device (external | See the compatibility list of external storage devices to check if the | |
SATA HDD) to the DVR but the DVR seems not to | connected device is supported by the DVR. | |
recognize it. | For the compatibility list, contact the retailer where you purchased the | |
| DVR. | |
|
| |
If I press the ESC key in full screen mode of the | Press the ALT+TAB keys to select ‘ACTIVE MOVIE’ and press the ESC | |
WebViewer, the system does not switch to a normal | ||
key again. The system will switch to a normal split mode. | ||
split mode. | ||
| ||
|
|