TROUBLESHOOTING

Symptom

 

 

Countermeasures

 

 

The system does not turn on and the indicator on the

x Check if the power supply system is properly connected.

front panel does not work at all.

x Check the system for the input voltage from the power source.

 

x If the problem persists even after you have taken the above actions,

 

check the power supplier and replace it with a new one if neccessary.

 

 

Some channels display just a black screen even if

x Check if the camera connected to the system properly displays the

they receive video sources.

image. Sometimes, this problem may occur on a camera that is not

 

properly connected to the video source.

 

x Check if the camera is properly supplied with power.

 

x Sometimes, this problem may occur on a channel with weak video

 

signal from a video distributor that is connected to multiple systems. In

 

this case, input the video source of the camera directly into the DVR.

 

This may find the cause and solve the problem.

 

 

If I press the [REC] button on the front panel, the

x Check if there is a free space on the HDD for the recording.

REC indicator does not flash, nor the player start

x Check if the record mode is set to ON in the record mode setting.

recording.

 

 

 

 

 

The screen displays the logo image repeatedly.

x This may occur from a problem with the main board, or the related

 

software is corrupt.

 

 

Contact the nearest service center for more information.

 

 

The Channel button does not work on the Live

x The Channel button does not work if the current screen is in the event

screen.

monitoring mode.

 

 

In the event monitoring screen, press the [ALARM] button to exit the

 

screen and select a channel.

 

 

The cursor will not move to the Start button when I

x Check if the channel and the date that you want to play are marked with

start the calendar search.

the V symbol.

 

 

Both channel and date should be checked before you can start playing

 

with the Start button.

 

 

 

When the alarm sounds, I press the [ALARM] button

x Press the [MENU] button on the front panel to release the alarm in the

on the front panel to release the alarm but it does

following way:

 

not work. The alarm persists and I could not set it off

1) To release the event monitoring mode : Monitoring Mode – set the

in any way.

duration of the event monitoring to Off.

 

2) To release the alarm sound : Event Record Mode - Alarm (Motion

 

Detection/Video Loss) – deactivate the alarm sound.

 

3) To release the event : Event Record Mode - Alarm (Motion Detection/

 

Video Loss) – set the mode to Off.

 

 

 

 

No response is made even if I press the [PTZ] button

x Menu

Camera

Check if the current protocols and other settings in

on the Live screen.

the PTZ device are properly configured according to the PTZ camera.

 

 

I've found that the DVR does not recognize as many

x It takes time for the DVR to recognize multiple external HDDs. Try again

disks as installed when I have connected multiple

in a moment and if the problem (of failure to recognize as many HDDs

external HDDs to the DVR.

as connected) persists, it may occur due to a mechanical error of the

 

HDD installed. Try again with a different HDD.

 

 

 

 

APPENDIX

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Samsung SHR-6082P, SHR-6163P, SHR-6080P, SHR-6160P, SHR-6162P, SHR-6164P/CDM, SHR-6082N, SHR-6162N manual Troubleshooting

SHR-6164P, SHR-6080P, SHR-6164P/CDM, SHR-6082N, SHR-6082P/CDM specifications

The Samsung SHR series of DVRs, specifically the SHR-6163P, SHR-6082P, SHR-6160P, SHR-6162P, and SHR-6080P, are designed to meet the demands of modern security and surveillance needs. These advanced digital video recorders offer an array of features and technologies that enhance usability, reliability, and performance.

At the core of the SHR series is the ability to provide high-definition video recording, ensuring that critical details are captured. The SHR-6163P can support up to 16 channels of recording, making it ideal for larger installations like commercial spaces or warehouses. Meanwhile, the SHR-6082P and SHR-6080P provide flexibility with up to 8 channels, catering to smaller setups without sacrificing quality.

The recording resolution is another standout feature across the series, with models supporting up to 4K recording for clearer and more detailed images. This high resolution is paramount for applications where identification and monitoring are critical. Additionally, the recording capabilities include real-time recording, enhancing the ability to capture events as they happen.

Another significant technology aspect is the integration of H.265 compression. This advanced video compression method significantly reduces the storage space required without compromising on image quality. It allows users to record longer, high-quality footage, making it an economical choice for those with substantial video needs.

The user interface of these DVRs is designed for seamless navigation, with an intuitive layout that allows for quick access to playback, search, and configuration functions. The SHR series is equipped with a robust remote viewing capability, allowing users to monitor their premises from anywhere using a smartphone or PC. This is essential for maintaining security when users are away from their sites.

In terms of connectivity, these DVRs support various network protocols and come with multiple USB ports for easy backup and export of data. The ability to connect to external storage solutions further enhances the flexibility of the system.

Moreover, the SHR series incorporates advanced motion detection capabilities, enabling users to set specific areas for motion alerts, which adds an additional layer of security. It also supports various alarm inputs, assisting in the integration of multiple security features.

In summary, the Samsung SHR-6163P, SHR-6082P, SHR-6160P, SHR-6162P, and SHR-6080P DVRs represent a powerful and versatile range of video recording solutions. With their emphasis on high-definition recording, advanced compression technologies, user-friendly interfaces, and robust security features, these devices are well-suited for a diverse array of surveillance applications. Whether for home security or large-scale monitoring, the SHR series stands out as a reliable choice.