Troubleshooting

Symptom			Countermeasures

The system does not turn on and the indicator on the	x Check if the power supply system is properly connected.
front panel does not work at all.	x Check the system for the input voltage from the power source.
	x If the problem persists even after you have taken the above actions,
	check the power supplier and replace it with a new one if neccessary.

Some channels display just a black screen even if	x Check if the camera connected to the system properly displays the
they receive video sources.	image. Sometimes, this problem may occur on a camera that is not
	properly connected to the video source.
	x Check if the camera is properly supplied with power.
	x Sometimes, this problem may occur on a channel with weak video
	signal from a video distributor that is connected to multiple systems. In
	this case, input the video source of the camera directly into the DVR.
	This may ﬁnd the cause and solve the problem.

If I press the [REC] button on the front panel, the	x Check if there is a free space on the HDD for the recording.
REC indicator does not ﬂash, nor the player start	x Check if the record mode is set to ON in the record mode setting.
recording.

The screen displays the logo image repeatedly.	x This may occur from a problem with the main board, or the related
	software is corrupt.
	Contact the nearest service center for more information.

The Channel button does not work on the Live	x The Channel button does not work if the current screen is in the event
screen.	monitoring mode.
	In the event monitoring screen, press the [ALARM] button to exit the
	screen and select a channel.

The cursor will not move to the Start button when I	x Check if the channel and the date that you want to play are marked with
start the calendar search.	the V symbol.
	Both channel and date should be checked before you can start playing
	with the Start button.

When the alarm sounds, I press the [ALARM] button	x Press the [MENU] button on the front panel to release the alarm in the
on the front panel to release the alarm but it does	following way:
not work. The alarm persists and I could not set it off	1) To release the event monitoring mode : Monitoring Mode – set the
in any way.	duration of the event monitoring to Off.
	2) To release the alarm sound : Event Record Mode - Alarm (Motion
	Detection/Video Loss) – deactivate the alarm sound.
	3) To release the event : Event Record Mode - Alarm (Motion Detection/
	Video Loss) – set the mode to Off.

No response is made even if I press the [PTZ] button	x Menu	Camera	Check if the current protocols and other settings in
on the Live screen.	the PTZ device are properly conﬁgured according to the PTZ camera.

I've found that the DVR does not recognize as many	x It takes time for the DVR to recognize multiple external HDDs. Try again
disks as installed when I have connected multiple	in a moment and if the problem (of failure to recognize as many HDDs
external HDDs to the DVR.	as connected) persists, it may occur due to a mechanical error of the
	HDD installed. Try again with a different HDD.

 APPENDIX

English _101

SHR-8162P, SHR-8082P, SHR-7080P, SHR-7160P, SHR-8080P specifications

Samsung has long been a trusted name in the surveillance industry, consistently delivering high-quality products that meet the demands of both consumers and businesses. Among their offerings, the SHR series of digital video recorders stands out, particularly the SHR-7162P, SHR-7082P, SHR-8080P, SHR-7080P, and SHR-8082P models. Each of these units is designed to enhance security monitoring through advanced features, robust technology, and user-friendly interfaces.

Starting with the SHR-7162P, this model is equipped with 16 channels, allowing for comprehensive surveillance of large areas. It supports recording at a resolution of up to 4MP, ensuring clear and detailed footage. With a built-in HDMI output, users can easily connect the unit to modern displays for real-time monitoring. Additionally, the SHR-7162P features motion detection alerts, allowing for intelligent monitoring and reducing false alarms.

The SHR-7082P offers an 8-channel configuration, catering well to smaller environments while maintaining high-quality recording capabilities. This model supports dual-stream encoding, which provides flexibility in managing bandwidth and storage. The SHR-7082P also includes an intuitive UI for seamless navigation, making it suitable for both novice and experienced users.

The SHR-8080P stands out with a notable 16-channel capacity and is designed for larger premises that require extensive coverage. This model not only excels in video quality but also features H.265 video compression technology, which allows for reduced storage requirements without sacrificing image clarity. With remote viewing capabilities, the SHR-8080P empowers users to monitor their property anytime, anywhere.

Similarly, the SHR-7080P, much like the 8080P, offers 8 channels and focuses on high-definition recordings. This unit stands out for its efficient use of storage with advanced video compression techniques, ensuring that valuable storage space is utilized effectively.

Lastly, the SHR-8082P, also featuring 16 channels, combines robust video recording capabilities with reliable network functionality. WIth support for PoE (Power over Ethernet), it simplifies installation by allowing both data and power to be delivered over a single cable.

Overall, the Samsung SHR series is characterized by high-resolution recording, efficient storage management, and user-friendly interfaces, making them ideal solutions for a variety of surveillance needs. Whether for small businesses or expansive facilities, these devices demonstrate Samsung's commitment to offering cutting-edge technology in security.

Samsung SHR-7080P, SHR-8160P, SHR-7162P, SHR-8082P, SHR-8162P, SHR-7082P, SHR-7160P Troubleshooting

Models: SHR-8162P SHR-8082P SHR-7080P SHR-7160P SHR-8080P SHR-7082P SHR-8160P SHR-7162P