Before contacting a service center

If you are having trouble with your camera, try these troubleshooting procedures before contacting a service center. If you have attempted the troubleshooting solution and are still having problems with your device, contact your local dealer or service center.

Situation

Suggested remedies

 

t Make sure that the battery is inserted.

Cannot turn on the

t Make sure that the battery is inserted

camera

correctly.

 

t Charge the battery.

 

 

 

t Charge the battery.

 

t Your camera may be in Power save

The power turns off

mode. (p. 74)

suddenly

t The camera may turn off to prevent the

 

memory card from being damaged due

 

to an impact. Turn on your camera again.

 

 

 

t The battery may lose power more quickly

 

in low temperatures (below 0° C). Keep

 

the battery warm by putting it into your

 

pocket.

The camera is losing

t Using the flash or recording videos

battery power quickly

depletes the battery quickly. Recharge

 

if needed.

 

t Batteries are consumable parts that must

 

be replaced over time. Get a new battery

 

if the battery life is diminishing quickly.

 

 

Situation

Suggested remedies

 

t There is no space on the memory card.

 

Delete unnecessary files or insert a new

 

card.

 

t Format the memory card. (p. 75)

 

t The memory card is defective. Get a

 

new memory card.

Cannot take photos

t The memory card is locked. Unlock the

 

card. (p. 78)

 

t Make sure that the camera is switched

 

on.

 

t Charge the battery.

 

t Make sure that the battery is inserted

 

correctly.

 

 

The camera freezes

Remove the battery and insert it again.

 

 

 

t The flash option may be set to Off.

The flash does not work

(p. 38)

t You cannot use the flash in the d,

 

v, or some s modes.

The flash fires

The flash may fire due to static electricity.

unexpectedly

This is not a malfunction of the camera.

 

 

Appendixes 84

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Image 85
Samsung SL720 user manual Before contacting a service center, Situation Suggested remedies