Troubleshooting

Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.

Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

Ensure that the Bluetooth wireless feature is activated on your device.

Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to.

Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a computer

Ensure that the USB cable you are using is compatible with your device.

Ensure that you have the proper driver installed and updated on your computer.

If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer.

Ensure that you have Samsung Kies or Windows Media Player 10 or higher installed on your computer.

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations.

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Samsung SM-A500FZKUTPH, SM-A500FZWUPRT, SM-A500FZWUDDE, SM-A500FZWUATO manual Another Bluetooth device is not located

SM-A500FZKUWIN, SM-A500FZKULUX, SM-A500FZWUTIM, SM-A500FZKUOMN, SM-A500FZKUFTM specifications

The Samsung SM-A500FZKUETL, commonly known as the Galaxy A5, is a smartphone that debuted as part of Samsung's A-series, aimed at offering a blend of style, performance, and affordability. Launched in late 2014, the Galaxy A5 marked a shift for Samsung, embracing a metal frame that enhanced its premium feel, differentiating it from the predominantly plastic designs of its predecessors.

Featuring a 5.0-inch Super AMOLED display with a resolution of 720 x 1280 pixels, the A5 delivers vibrant colors and deep blacks, offering an immersive viewing experience for multimedia consumption. The screen's size makes it comfortable to hold while also ensuring that users can easily navigate through apps and content. Corning Gorilla Glass 4 adds an extra layer of protection against scratches and accidental drops.

Under the hood, the Galaxy A5 is powered by a Qualcomm Snapdragon 410 processor, coupled with 2GB of RAM. This combination allows for smooth multitasking and efficient performance, making it capable of handling everyday tasks such as browsing the web, streaming videos, and running various applications without significant lag. The device supports 16GB of internal storage, expandable via a microSD card, providing flexibility for users who require additional space for photos, music, and apps.

One of the standout features of the A5 is its camera capabilities. It boasts a 13MP rear camera with LED flash that captures sharp images, even in low-light conditions, along with a 5MP front camera perfect for selfies and video calls. The camera software includes various modes and settings, allowing users to enhance their photography skills.

On the connectivity front, the Galaxy A5 incorporates 4G LTE support, Wi-Fi, Bluetooth, and NFC, enabling fast internet access and seamless connectivity with other devices. The device is equipped with a non-removable 2300mAh battery, providing reasonable endurance to keep up with daily usage.

Running on Android 4.4.4 KitKat out of the box, the A5 also features Samsung's TouchWiz UI, offering a user-friendly interface with plenty of customization options. The blend of elegant design, decent performance, and competitive pricing makes the Samsung SM-A500FZKUETL a relevant choice even in the evolving smartphone market. Overall, the Galaxy A5 stands out as an attractive option for users seeking a dependable smartphone without breaking the bank.