Troubleshooting

Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.

Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

Ensure that the Bluetooth wireless feature is activated on your device.

Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to.

Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a computer

Ensure that the USB cable you are using is compatible with your device.

Ensure that you have the proper driver installed and updated on your computer.

If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer.

Ensure that you have Samsung Kies or Windows Media Player 10 or higher installed on your computer.

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations.

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Samsung SM-G313HZKZXXV, SM-G313HRWZXXV manual Another Bluetooth device is not located

SM-G313HZKZXXV, SM-G313HRWZXXV specifications

The Samsung SM-G313HRWZXXV and SM-G313HZKZXXV are part of the Galaxy J series, designed to deliver reliable performance at an affordable price point. These models are tailored for users seeking a balance between functionality and budget-friendliness without compromising on essential smartphone features.

The first notable feature is the design. Both models sport a sleek and compact build, making them easy to handle and carry. The 4.3-inch TFT display offers vibrant colors and decent viewing angles, ensuring that users can enjoy media and applications comfortably. Though not considered high-end, the resolution is adequate for everyday tasks and casual browsing.

Under the hood, the SM-G313HRWZXXV and SM-G313HZKZXXV are powered by a quad-core processor. This ensures that users can experience smooth multitasking and responsive navigation through various apps. Coupled with 1 GB of RAM, these devices handle day-to-day operations without significant lag, making them suited for casual users who prioritize basic functionality.

The internal storage capacity stands at 8 GB, expandable via a microSD card slot. This flexibility allows users to store additional photos, videos, and apps without worrying about running out of space. The 5-megapixel rear camera captures decent photos, while the VGA front-facing camera caters to basic selfies and video calls, enhancing the social media experience.

Samsung’s TouchWiz interface, based on Android, provides an intuitive user experience, featuring a user-friendly layout and customizable home screens. The devices support 3G connectivity, ensuring decent internet speeds for browsing and streaming.

Battery life is one of the standout characteristics of the SM-G313 series. With a removable 2,000 mAh battery, users can expect extended usage throughout the day, making it suitable for those on the go. The Galaxy J series is designed for consumers who may not have constant access to charging facilities.

Overall, the Samsung SM-G313HRWZXXV and SM-G313HZKZXXV feature a combination of reliable performance, solid build quality, and essential smartphone functionalities, making them an excellent choice for budget-conscious consumers seeking a dependable mobile experience.