Troubleshooting

Your device is hot to the touch

When you use apps that require more power or use apps on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following:

•Charge the battery or replace it with a battery that is fully charged.

•Free some memory by transferring files to a computer or deleting files from your device.

•Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

•The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

•If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

•Free some memory by transferring files to a computer or deleting files from your device.

•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

119

Page 118 Page 120
Page 119
Image 119
Samsung SM-G313HRWZXXV, SM-G313HZKZXXV manual Your device is hot to the touch
Page 118 Page 120

SM-G313HZKZXXV, SM-G313HRWZXXV specifications

The Samsung SM-G313HRWZXXV and SM-G313HZKZXXV are part of the Galaxy J series, designed to deliver reliable performance at an affordable price point. These models are tailored for users seeking a balance between functionality and budget-friendliness without compromising on essential smartphone features.

The first notable feature is the design. Both models sport a sleek and compact build, making them easy to handle and carry. The 4.3-inch TFT display offers vibrant colors and decent viewing angles, ensuring that users can enjoy media and applications comfortably. Though not considered high-end, the resolution is adequate for everyday tasks and casual browsing.

Under the hood, the SM-G313HRWZXXV and SM-G313HZKZXXV are powered by a quad-core processor. This ensures that users can experience smooth multitasking and responsive navigation through various apps. Coupled with 1 GB of RAM, these devices handle day-to-day operations without significant lag, making them suited for casual users who prioritize basic functionality.

The internal storage capacity stands at 8 GB, expandable via a microSD card slot. This flexibility allows users to store additional photos, videos, and apps without worrying about running out of space. The 5-megapixel rear camera captures decent photos, while the VGA front-facing camera caters to basic selfies and video calls, enhancing the social media experience.

Samsung’s TouchWiz interface, based on Android, provides an intuitive user experience, featuring a user-friendly layout and customizable home screens. The devices support 3G connectivity, ensuring decent internet speeds for browsing and streaming.

Battery life is one of the standout characteristics of the SM-G313 series. With a removable 2,000 mAh battery, users can expect extended usage throughout the day, making it suitable for those on the go. The Galaxy J series is designed for consumers who may not have constant access to charging facilities.

Overall, the Samsung SM-G313HRWZXXV and SM-G313HZKZXXV feature a combination of reliable performance, solid build quality, and essential smartphone functionalities, making them an excellent choice for budget-conscious consumers seeking a dependable mobile experience.
Top Page Image Contents