Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Password: When the device lock feature is enabled, you must enter the password you set for the device.

PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

The battery may not be inserted properly. Insert the battery again.

Wipe both gold-coloured contacts and insert the battery again.

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Samsung SM-G360FHAAXEF, SM-G360FZSAXEF manual Troubleshooting, Your device displays network or service error messages

SM2G360FZWAETL, SM2G360FHAAVDH, SM-G360FZSAETL, SM-G360FZSABGL, SM-G360FHAAXEC specifications

The Samsung SM2G360FHAABGL, SM2G360FZSABGL, SM-G360FHAABGL, SM-G360FZWABGL, and SM2G360FZWABGL are part of Samsung's Galaxy series, designed to cater to the mid-range smartphone market. These models are well-regarded for their balance of performance, features, and affordability.

At the heart of these devices, you'll find a robust performance setup featuring a reliable processor that ensures smooth multitasking and responsiveness. The integration of a quad-core or octa-core processor allows users to run applications seamlessly while enjoying gaming and multimedia experiences without experiencing significant lag.

The display technology utilized in these models showcases Samsung's well-known Super AMOLED screens, characterized by vibrant colors, deep blacks, and excellent viewing angles. This makes the devices perfect for consuming media, gaming, and browsing the web. With a display size around 5 inches, the smartphones strike a fine balance between comfortable handling and an immersive viewing experience.

Camera capabilities are also noteworthy in the Galaxy series. They typically include a primary rear camera with varying megapixels, allowing users to capture clear and detailed photos. The addition of features such as autofocus, LED flash, and various shooting modes enhances the photography experience, while front-facing cameras support selfie enthusiasts with decent performance for video calls and personal captures.

In terms of connectivity, these smartphones come equipped with 4G LTE capabilities, ensuring faster internet browsing and streaming services. Besides, they support dual SIM functionality, which is a significant advantage for users who require both personal and professional lines.

On the software front, the devices run on Samsung's One UI interface based on Android. This interface is user-friendly, offering customization options and a range of features designed to enhance usability. Regular software updates and security patches from Samsung further enhance user confidence in their device.

Battery life is another strong suit, with these models typically featuring a battery capacity that supports all-day usage. Efficient power management, combined with the battery's capacity, translates to extended periods without needing a recharge.

In summary, the Samsung SM2G360FHAABGL, SM2G360FZSABGL, SM-G360FHAABGL, SM-G360FZWABGL, and SM2G360FZWABGL series stand out for their reliable performance, vibrant displays, solid camera capabilities, and ample battery life. These features make them suitable for everyday use, appealing to a wide audience searching for quality smartphones without breaking the bank.