Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Password: When the device lock feature is enabled, you must enter the password you set for the device.

PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

The battery may not be inserted properly. Insert the battery again.

Wipe both gold-coloured contacts and insert the battery again.

191

Page 191
Image 191
Samsung SM-G800FZWASER, SM-G800FZWADBT manual Troubleshooting, Your device displays network or service error messages

SM-G800FZBASER, SM-G800FZKAORS, SM-G800FZDAORX, SM2G800FZDAETL, SM-G800FZBAXEH specifications

The Samsung SM-G800FZBADBT, SM-G800FZKADBT, SM-G800FZDADBT, and SM-G800FZWADBT are part of the Galaxy S5 Mini lineup, catering to users who seek a compact yet powerful smartphone experience. These models are designed to deliver robust performance in a small form factor, making them highly appealing to a wide range of consumers.

At the core of these devices is a quad-core processor, which ensures smooth multitasking and efficient performance across a range of applications. With a clock speed of 1.4 GHz, users can expect responsive interaction and an enhanced gaming experience. Coupled with 1.5 GB of RAM, the Galaxy S5 Mini series adeptly handles everyday tasks and demanding applications, minimizing lag and ensuring a seamless user experience.

The display of the Galaxy S5 Mini series features a 4.5-inch Super AMOLED screen, boasting a resolution of 1280 x 720 pixels. This vibrant display technology allows for vivid colors and deep contrasts, enabling users to enjoy their media content, whether it be videos or images, with stunning clarity. The screen is also protected by Corning Gorilla Glass, enhancing durability and resistance to scratches.

In terms of photography, the devices come equipped with an 8-megapixel rear camera with LED flash, allowing users to capture high-quality images and videos. The camera supports various features such as autofocus and HDR, enhancing the overall photographic experience. Additionally, a 2.1-megapixel front-facing camera is available for selfies and video calls.

Another notable feature of the Galaxy S5 Mini series is its IP67 rating for water and dust resistance, making it suitable for active lifestyles. Users can enjoy peace of mind while using their smartphones in various environments without the fear of damaging their devices.

These models also support 4G LTE connectivity, providing fast internet access and seamless streaming experiences. The Galaxy S5 Mini series is powered by a removable 2,100 mAh battery that ensures ample usage time, making it a reliable companion throughout the day.

With features like Samsung’s TouchWiz user interface, enhanced security options with a fingerprint scanner, and compatibility with Samsung’s health and fitness applications, the Galaxy S5 Mini devices also prioritize user convenience and security.

Overall, the Samsung SM-G800FZBADBT, SM-G800FZKADBT, SM-G800FZDADBT, and SM-G800FZWADBT showcase a remarkable balance of performance, portability, and features, solidifying their position in the compact smartphone market. They cater to users looking for quality and functionality without compromising on style and usability.