Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Password: When the device lock feature is enabled, you must enter the password you set for the device.

PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

The battery may not be inserted properly. Insert the battery again.

Wipe both gold-coloured contacts and insert the battery again.

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Samsung SM-G800HZWASER, SM-G800HZKDSER manual Troubleshooting, Your device displays network or service error messages

SM-G800HZDDSER, SM-G800HZKDSER, SM-G800HZWDSER, SM-G800HZBASER, SM-G800HZKASER specifications

The Samsung SM-G800 series, which includes models such as SM-G800HZDASER, SM-G800HZBDSER, SM-G800HZWASER, SM-G800HZKASER, and SM-G800HZBASER, represents a significant entry in the smartphone market, appealing to a wide audience with its blend of functionality and style.

One of the standout features of the SM-G800 models is their compact design. With a sleek and lightweight body, they are easy to handle and carry, making them ideal for users who prefer a device that fits comfortably in their pocket. The design is complemented by a vibrant Super AMOLED display, which delivers stunning visuals with rich colors and deep contrasts. This technology not only enhances the overall viewing experience but also contributes to improved battery efficiency.

Powering these devices is a robust processor that ensures smooth multitasking and efficient performance. Whether a user is gaming, streaming, or running multiple applications simultaneously, the processing capabilities of the SM-G800 series handle it all with ease. The devices also come with a generous amount of RAM, which boosts overall responsiveness and reduces lag during heavy usage.

Camera technology is another highlight of the SM-G800 series. Equipped with high-resolution rear and front cameras, these smartphones are well-suited for photography enthusiasts. The rear camera features advanced imaging technology, enabling users to capture sharp and vibrant images in various lighting conditions. The front camera is perfect for selfies and video calls, providing clarity and detail.

Connectivity options are abundant, with support for 4G LTE, Wi-Fi, and Bluetooth, allowing users to stay connected wherever they go. The smartphones also come with a variety of sensors, including an accelerometer, proximity sensor, and gyroscope, enhancing functionality and user experience across different applications.

In terms of battery life, the SM-G800 devices are equipped with a durable battery that supports extended usage throughout the day. Fast charging capabilities ensure that users can quickly recharge their devices and get back to using them without long interruptions.

Overall, the Samsung SM-G800 series embodies a harmonious blend of advanced features, modern technology, and user-friendly design, making it a compelling choice for those seeking a reliable and stylish smartphone experience.