Troubleshooting

The touch screen responds slowly or improperly

•If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

•The touch screen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close apps or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it.

If this does not solve the problem, perform a factory data reset. On the Apps screen, tap Settings →Backup and reset →Factory data reset →RESET DEVICE →DELETE ALL. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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Samsung SM-G800HZWDSER, SM-G800HZKDSER, SM-G800HZDASER, SM-G800HZBDSER manual Touch screen responds slowly or improperly
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SM-G800HZDDSER, SM-G800HZKDSER, SM-G800HZWDSER, SM-G800HZBASER, SM-G800HZKASER specifications

The Samsung SM-G800 series, which includes models such as SM-G800HZDASER, SM-G800HZBDSER, SM-G800HZWASER, SM-G800HZKASER, and SM-G800HZBASER, represents a significant entry in the smartphone market, appealing to a wide audience with its blend of functionality and style.

One of the standout features of the SM-G800 models is their compact design. With a sleek and lightweight body, they are easy to handle and carry, making them ideal for users who prefer a device that fits comfortably in their pocket. The design is complemented by a vibrant Super AMOLED display, which delivers stunning visuals with rich colors and deep contrasts. This technology not only enhances the overall viewing experience but also contributes to improved battery efficiency.

Powering these devices is a robust processor that ensures smooth multitasking and efficient performance. Whether a user is gaming, streaming, or running multiple applications simultaneously, the processing capabilities of the SM-G800 series handle it all with ease. The devices also come with a generous amount of RAM, which boosts overall responsiveness and reduces lag during heavy usage.

Camera technology is another highlight of the SM-G800 series. Equipped with high-resolution rear and front cameras, these smartphones are well-suited for photography enthusiasts. The rear camera features advanced imaging technology, enabling users to capture sharp and vibrant images in various lighting conditions. The front camera is perfect for selfies and video calls, providing clarity and detail.

Connectivity options are abundant, with support for 4G LTE, Wi-Fi, and Bluetooth, allowing users to stay connected wherever they go. The smartphones also come with a variety of sensors, including an accelerometer, proximity sensor, and gyroscope, enhancing functionality and user experience across different applications.

In terms of battery life, the SM-G800 devices are equipped with a durable battery that supports extended usage throughout the day. Fast charging capabilities ensure that users can quickly recharge their devices and get back to using them without long interruptions.

Overall, the Samsung SM-G800 series embodies a harmonious blend of advanced features, modern technology, and user-friendly design, making it a compelling choice for those seeking a reliable and stylish smartphone experience.
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