Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

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SM-G850FHSECEL, SM-G850FHSEILO, SM-G850FHSENEE, SM2G850FZWETMH, SM-G850FZWETMH specifications

The Samsung SM-G850FZBESEB, also known as the Galaxy Alpha, is a testament to Samsung's commitment to innovation and premium design. Launched in 2014, this smartphone was among the first in the Galaxy series to feature a sleek metal frame that set a new standard for aesthetics in the industry. The Galaxy Alpha lineup includes several models such as the SM-G850FZKESEB, SM-G850FZDESEB, SM-G850FHSESEB, and SM-G850FZWESEB, each offering distinctive variations while maintaining core attributes.

One of the key features of the Galaxy Alpha series is its vibrant 4.7-inch Super AMOLED display. With a resolution of 1280x720 pixels, this screen delivers stunning visuals, deep blacks, and vivid colors that enhance the viewing experience, be it for media consumption or gaming. The device is compact and lightweight, making it comfortable for users to operate with one hand.

Under the hood, the Galaxy Alpha is powered by an Exynos 5430 octa-core processor, which ensures smooth multitasking and efficient performance. Combined with 2 GB of RAM, users can easily run multiple applications simultaneously without noticeable lag. The device is equipped with 32 GB of internal storage, offering ample space for apps, photos, and videos, although it lacks an expandable storage option via microSD.

Camera capabilities are a standout feature, with a 12-megapixel rear camera that captures sharp and vibrant images, even in low-light conditions. It supports HDR and features quick autofocus, making it a favorite among photography enthusiasts. The 2.1-megapixel front camera allows for decent selfies and video calls, catering to social media users.

The Galaxy Alpha series runs on Samsung's TouchWiz UI based on Android, providing a user-friendly interface with customization options. Other notable features include a fingerprint scanner integrated into the home button, a heart rate monitor, and support for various connectivity options, including LTE and Bluetooth 4.0.

Battery life, powered by a 1860 mAh non-removable battery, offers decent performance for a full day of moderate usage. The addition of ultra-saving mode ensures that users can maximize battery longevity when needed.

In conclusion, the Samsung SM-G850 series, with models such as the SM-G850FZBESEB, SM-G850FZKESEB, SM-G850FZDESEB, SM-G850FHSESEB, and SM-G850FZWESEB, encapsulates a blend of premium design, powerful performance, and high-quality camera technology, making them a noteworthy choice in the smartphone market when they were released.