Troubleshooting

Appendix

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

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SM-G925FZWAXEH, SM-G925FZWEEUR, SM-G925FZKACYV, SM-G925FZDACOS, SM-G925FZKANEE specifications

The Samsung SM-G925FZWFDBT, SM-G925FZGFDBT, SM-G925FZKADBT, SM-G925FZDEDBT, and SM-G925FZKFDBT are part of the Samsung Galaxy S6 Edge series, known for its elegant design and top-notch technology. Launched in 2015, this smartphone stood out in the market for its innovative features and premium build quality.

One of the standout characteristics of these models is the dual-edge display, which offers a vibrant 5.1-inch Super AMOLED screen with a resolution of 1440 x 2560 pixels. This creates a stunning visual experience, enhancing the display's clarity and color accuracy. The curved edges not only add to the aesthetics but also provide functionality by allowing users to access notifications and shortcuts directly from the edge of the screen.

In terms of performance, the Galaxy S6 Edge models are powered by the Exynos 7420 chipset, paired with 3GB of RAM. This combination ensures smooth multitasking and robust performance for demanding applications and gaming. With storage options ranging up to 128GB, users have ample space for their media and apps, although the absence of a microSD slot limits further expansion.

Photography enthusiasts will appreciate the 16MP rear camera, which features optical image stabilization, ensuring high-quality images even in low-light conditions. The front-facing 5MP camera is equally compelling, with a wide-angle lens that captures stunning selfies. Both cameras can shoot video in 4K resolution, making it easy to create high-definition content.

Battery life is crucial for any smartphone, and the Galaxy S6 Edge delivers with a non-removable 2600mAh battery, supporting fast charging as well as wireless charging. This allows users to recharge quickly and stay connected without prolonged downtime.

The devices operate on Android, providing access to a multitude of applications through the Google Play Store. With Samsung's TouchWiz interface layered over Android, users enjoy a customizable experience enhanced by features like multitasking capabilities and improved user navigation.

Connectivity options on these models include LTE support, Wi-Fi, Bluetooth, and NFC, ensuring users can connect to various networks and devices with ease.

In summary, the Samsung SM-G925 series sets itself apart with its stylish design, powerful performance, and innovative features, making it a commendable choice for anyone seeking a reliable and visually stunning smartphone experience.