Troubleshooting

Appendix

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

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SM-G930FZDAXEH, SM-G930FZKAILO, SM-G930FZKABGL, SM-G930FZDUXXV, SM-G930FZKUXXV specifications

The Samsung SM-G930FZDAILO, SM-G930FZSAILO, and SM-G930FZKAILO are part of the Galaxy S7 range, released in early 2016. These models brought significant advancements in smartphone technology, setting new standards for performance, design, and user experience.

One of the standout features of the Samsung Galaxy S7 series is its stunning 5.1-inch Super AMOLED display. With a resolution of 1440 x 2560 pixels, the screen delivers vibrant colors, deep blacks, and impressive viewing angles. The Always-On Display feature allows users to glance at essential information without fully waking the device, a convenience appreciated by many.

Powered by the powerful Qualcomm Snapdragon 820 processor in most markets or Samsung's Exynos 8890 chipset, the Galaxy S7 offers exceptional performance. This technology allows for seamless multitasking, excellent gaming graphics, and efficient battery consumption. Users can expect smooth operation with 4GB of RAM, which is sufficient for running multiple applications simultaneously without any lag.

The camera capabilities of the Galaxy S7 are noteworthy as well. It boasts a 12-megapixel rear camera with Dual Pixel technology, which significantly enhances focus speed and accuracy. This feature allows for quick and detailed shots, even in low-light conditions. The f/1.7 aperture lens captures stunning photos, while the 5-megapixel front-facing camera is perfect for selfies and video calls.

In terms of design, these models are crafted with a combination of glass and metal, giving them a premium feel. The IP68 rating provides dust and water resistance, allowing the phone to withstand immersion in water up to 1.5 meters for 30 minutes.

Another significant technological advancement in the Galaxy S7 series is the inclusion of expandable storage via a microSD card slot, allowing users to add additional storage up to 256GB. This feature was a return to form for Samsung, as it had previously removed expandable storage in the Galaxy S6 series.

The Galaxy S7 also offers a 3000 mAh battery, providing plenty of power to last through a busy day. Fast charging capabilities, both wired and wireless, ensure that users spend less time tethered to their chargers. Overall, the Samsung SM-G930FZDAILO, SM-G930FZSAILO, and SM-G930FZKAILO deliver a compelling mix of design, performance, and functionality, solidifying their place in the competitive smartphone market.