Backing up and restoring data

Basics

Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data. Refer to Samsung account and Accounts for more information.

Using a Samsung account

On the Apps screen, tap Settings →Cloud and accounts →Backup and restore →Back up my data for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap BACK UP NOW.

Data will be backed up to Samsung Cloud. Refer to Samsung Cloud for more information. To set the device to automatically back up data, tap the Auto back up switch to activate it.

To restore backup data from Samsung Cloud using a Samsung account, tap Restore. Select a device and the data types you want to restore and tap RESTORE NOW. The selected data will be restored to your device.

Using a Google account

On the Apps screen, tap Settings →Cloud and accounts →Backup and restore and tap the Back up my data switch for the Google account to activate it. Tap Backup account and select an account as the backup account.

To restore data using a Google account, tap the Automatic restore switch to activate it. When you reinstall apps, backed up settings and data will be restored.

Performing a data reset

Delete all settings and data on the device. Before performing a factory data reset, ensure you back up all important data stored on the device. Refer to Backing up and restoring data for more information.

On the Apps screen, tap Settings →General management →Reset →Factory data reset

→RESET DEVICE →DELETE ALL. The device automatically restarts.

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