Manuals / Samsung / Mobile Devices / Mobile Device

Samsung SM-N9000ZIESER, SM-N9000ZKECEL, SM-N9000ZKEILO Touch screen responds slowly or improperly

Models: SM-N9000ZIESER SM-N9000ZWESER SM-N9000ZWEPTR SM-N9000ZWEILO SM-N9000ZKEILO SM-N9000ZKEMGF SM-N9000ZWEMGF SM-N9000ZKECEL SM-N9000ZIEILO SM-N9000ZKEPTR SM-N9000ZKESER SM-N9000WDESER SM-N9000ZKEPCL SM-N9000BDESER SM-N9000ZRESER SM-N9000ZWEPCL

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Troubleshooting

The touch screen responds slowly or improperly

•If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

•The touch screen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close applications or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button for more than 7 seconds to reboot.

If this does not solve the problem, perform a factory data reset. On the Applications screen, tap Settings →General →Backup and reset →Factory data reset →Reset device → Erase everything. Before performing the factory data reset, remember to make back-up copies of all important data stored on the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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Samsung SM-N9000ZIESER, SM-N9000ZKECEL, SM-N9000ZKEILO, SM-N9000ZKEPTR manual Touch screen responds slowly or improperly
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SM-N9000ZIESER, SM-N9000ZWESER, SM-N9000ZWEPTR, SM-N9000ZWEILO, SM-N9000ZKEILO specifications

The Samsung SM-N9000 series, comprising models such as SM-N9000ZRESER, SM-N9000BDESER, SM-N9000WDESER, SM-N9000ZKESER, and SM-N9000ZWEMGF, represents a significant evolution in mobile technology. Launched as part of the Galaxy Note series, these devices have captivated users with their blend of performance, design, and innovative features.

At the heart of the SM-N9000 series lies the powerful Exynos 5 Octa processor, which delivers exceptional performance and efficiency. This octa-core processor is complemented by 3GB of RAM, ensuring smooth multitasking and a seamless user experience. With storage options ranging from 32GB to 64GB, users can easily store their applications, photos, and videos, supplemented by a microSD slot that allows for expandable storage up to 64GB.

One of the standout features of the SM-N9000 series is its stunning 5.7-inch Super AMOLED display, boasting a resolution of 1440 x 2560 pixels. This display offers vibrant colors and deep contrasts, making it ideal for media consumption and gaming. The device also incorporates Corning Gorilla Glass 3 for added durability, enhancing the overall aesthetic appeal and longevity of the phone.

The camera capabilities of the SM-N9000 series are impressive, featuring a 13-megapixel rear camera with optical image stabilization, ensuring clear and sharp photos in various lighting conditions. Additionally, a 2-megapixel front camera allows for high-quality selfies and video calls. The camera software is enhanced with features such as HDR, Panorama, and various shooting modes, providing users with flexibility and creativity in photography.

Samsung's commitment to innovation shines through with the inclusion of the S Pen stylus. This device offers a range of functionalities, including precise writing, note-taking, and creative applications. The Air Command feature allows for quick access to essential tools, enhancing productivity and making the SM-N9000 series a favorite among professionals and students alike.

Also featuring a robust 3200mAh battery, the SM-N9000 series provides all-day usage, supplemented by fast charging technology to minimize downtime. Connectivity options include 4G LTE support, Bluetooth 4.0, and Wi-Fi capabilities, ensuring users stay connected wherever they go.

Overall, the Samsung SM-N9000 series combines cutting-edge technology, a stunning display, powerful performance, and innovative features, making it a highly desirable choice for smartphone enthusiasts and professionals in today’s fast-paced digital world.