Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. Contact your service provider for more details.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Charge the battery completely before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

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SM-N9005BDEMGF, SM-N9005ZIESER, SM-N9005ZWEPAN, SM2N9005ZKEXEH, SM-N9005ZIEEUR specifications

The Samsung SM-N9005 series, notably including models SM-N9005ZKENEE, SM-N9005BDENEE, SM-N9005ZIENEE, SM-N9005ZRENEE, and SM-N9005WDENEE, marked a significant evolution in smartphone technology upon their release. As part of the Galaxy Note 3 lineup, these models catered to users seeking a premium phablet experience, combining productivity features with cutting-edge hardware.

One of the standout features of the SM-N9005 series is its expansive 5.7-inch Super AMOLED display, offering a resolution of 1920 x 1080 pixels. The vivid colors and deep contrasts provided by this technology make it ideal for media consumption, gaming, and productivity tasks. The display's size is particularly beneficial for utilizing the S Pen, which allows for precise control, note-taking, and drawing directly on the screen, enhancing the overall user experience.

Powered by a Qualcomm Snapdragon 800 processor, the SM-N9005 models deliver exceptional performance and efficiency. With a quad-core CPU running at 2.3 GHz and the Adreno 330 GPU, these smartphones can handle multitasking, intensive applications, and graphic-heavy games with ease. Coupled with 3 GB of RAM, users can expect smooth and responsive performance.

The camera capabilities of the SM-N9005 series are noteworthy as well. The rear-facing 13 MP camera features advanced technology such as Smart Stabilization and HDR, enabling users to capture high-quality photos even in challenging lighting conditions. The front-facing camera, boasting 2 MP, is suitable for video calls and selfies, adding to the versatility of the device.

Connectivity is another strong suit of these models, equipped with 4G LTE support for fast data speeds, Bluetooth 4.0, NFC, and GPS, ensuring users can stay connected anytime and anywhere. The presence of a microSD card slot allows for expandable storage, accommodating the needs of users who require additional space for apps, media files, and documents.

In terms of battery life, the SM-N9005 series is powered by a robust 3200 mAh battery, designed to last throughout the day even with heavy usage. Efficient power management features help optimize performance, making it convenient for users on the go.

Overall, the Samsung SM-N9005 series represents a blend of innovative technology, user-friendly features, and a sleek design, appealing to both professional and casual users alike, and solidifying its position in the competitive smartphone market.