Troubleshooting

The battery does not charge properly (For Samsung-approved chargers)

•Ensure that you place the Gear Fit on the charging dock and connect the dock to the charger properly.

•If the charging terminals are dirty, the battery may not charge properly or the Gear Fit may turn off. Wipe both gold-coloured contacts and try charging the battery again.

•The batteries in some devices are not user-replaceable. To have the battery replaced, visit a Samsung Service Centre.

The battery depletes faster than when first purchased

•When you expose the Gear Fit to very cold or very hot temperatures, the useful charge may be reduced.

•Battery consumption increases when you use some applications.

•The battery is consumable and the useful charge will get shorter over time.

Your Gear Fit is hot to the touch

When you use applications that require more power or use applications on your Gear Fit for an extended period of time, your Gear Fit may feel hot to the touch. This is normal and should not affect your Gear Fit’s lifespan or performance.

A connection is not established when you connect the Gear Fit to a computer

Your Gear Fit is not detected as a removable disk.

A small gap appears around the outside of the Gear Fit case

•This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur.

•Over time, friction between parts may cause this gap to expand slightly.

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