Troubleshooting

Another Bluetooth device cannot locate your Gear Fit

Ensure that the Bluetooth wireless feature is activated on your Gear Fit.

Reset your Gear Fit and try again.

Ensure that your Gear Fit and the other Bluetooth device are within the Bluetooth connection range (10 m). The distance may vary depending on the environment the devices are used in.

If the tips above do not solve the problem, contact a Samsung Service Centre.

A Bluetooth connection is not established or your Gear Fit and the mobile device are disconnected

Ensure that the Bluetooth feature on both devices is activated.

Ensure there are no obstacles, such as walls or electrical equipment, between the devices.

Ensure that the latest version of the Gear Fit Manager application is installed on the mobile device.

Ensure that your Gear Fit and the other Bluetooth device are within the Bluetooth connection range (10 m). The distance may vary depending on the environment the devices are used in.

Restart both devices and launch the Gear Fit Manager on the mobile device again.

The battery icon is empty

Your battery is low. Recharge the battery.

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Samsung SM-R3500ZKATHR, SM-R3500ZKAATO, SM-R3500ZKADBT, SM-R3500ZKAXEO, SM-R3500ZKATPH, SM-R3500ZKAEUR Battery icon is empty

SM-R3500ZKAAFR, SM-R3500ZKATHR, SM-R3500ZKAEGY, SM-R3500ZKAPAK, SM-R3500ZKAATO specifications

The Samsung SM-R3500ZKASEE and SM-R3500ZKAILO are cutting-edge wearable devices designed to enhance the user experience through advanced technology and innovative features. These smartwatches exemplify Samsung's commitment to blending functionality with style, making them an attractive choice for tech enthusiasts and casual users alike.

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