Appendix

The touchscreen responds slowly or improperly

If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly.

If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction.

The touchscreen may malfunction in humid conditions or when exposed to water.

Restart your device to clear any temporary software bugs.

Ensure that your device software is updated to the latest version.

If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or encounters a fatal error

Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre.

Restarting the device

If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.

Forcing restart

If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.

Resetting the device

If the methods above do not solve your problem, perform a factory data reset.

Launch the Settings app and tap General management Reset Factory data reset RESET DELETE ALL. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

If you registered a Google account to the device, you must sign in to the same Google account after resetting the device.

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Samsung SM-T385NZKAXXV, SM-T385NZDAXXV manual Forcing restart, Resetting the device

SM-T385NZDAXXV, SM-T385NZKAXXV specifications

The Samsung SM-T385NZKAXXV and SM-T385NZDAXXV are part of the Galaxy Tab A series, which is designed to provide a balance between performance, functionality, and affordability. These tablets feature a sleek design and come equipped with a variety of specifications that cater to both entertainment and productivity needs.

One of the standout features of the Galaxy Tab A series is its display. The SM-T385 models boast a vibrant 8-inch TFT display with a resolution of 1280 x 800 pixels. This ensures crisp visuals, making it suitable for watching movies, playing games, or browsing the web. The screen is bright enough to be comfortably viewed in various lighting conditions, whether indoors or outdoors.

Powering these tablets is a reliable octa-core processor coupled with 2GB of RAM, which provides a smooth multitasking experience. Users can seamlessly switch between applications, run demanding games, and enjoy video streaming without significant lag. The internal storage options usually start at 16GB, expandable via microSD, allowing users to store their favorite apps, photographs, and videos without running out of space.

Battery life is another crucial aspect of the SM-T385 series, as it features a robust 5,000 mAh battery. This enables users to enjoy extended usage whether they are attending classes, working on projects, or simply relaxing with their favorite shows. The tablet also supports smart power management features, contributing to longer usage times between charges.

The tablets come with an 8MP rear camera and a 5MP front-facing camera. While these may not compete with high-end smartphones, they are more than sufficient for basic photography and video calls, making them practical for everyday use.

In terms of software, the Galaxy Tab A models run on the Android operating system, providing access to a rich library of applications through the Google Play Store. The tablets also come with Samsung’s user interface, which adds additional features and customization options.

Connectivity is enhanced with Wi-Fi capabilities and optional LTE support, allowing users to stay connected while on the go. The Samsung SM-T385NZKAXXV and SM-T385NZDAXXV are not just tablets; they are versatile devices that meet the demands of modern users looking for an affordable yet capable computing solution.