Appendix, Troubleshooting | Samsung SM-T580NZKEXEZ, SM-T580NZKADBT

Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

SM-T580NZKAPHE, SM-T580NZAEITV, SM-T580NZWAITV, SM-T580NZWAEUR, SM-T580NZKEXEZ specifications

The Samsung SM-T580NZWAITV and SM-T580NZAEITV tablets belong to the Galaxy Tab A series, offering a premium experience that balances performance, design, and usability. These tablets are designed for users seeking a versatile device that excels for both entertainment and productivity.

One of the standout features of the SM-T580 series is its large 10.1-inch display, which boasts a WUXGA resolution of 1920x1200 pixels. This high-resolution screen provides vibrant colors and sharp details, making it perfect for streaming videos, browsing websites, or enjoying e-books. The IPS LCD technology ensures wide viewing angles, allowing multiple users to enjoy content simultaneously without any loss of quality.

Powering the SM-T580 is the efficient Exynos 7870 Octa-core processor, which enhances multitasking and app performance. Coupled with either 2GB or 3GB of RAM, depending on the model, users can expect smooth operation whether they are gaming, working on documents, or switching between applications. The device also features 16GB or 32GB of internal storage, expandable via a microSD card slot, permitting users to store a vast array of files, applications, and games without worrying about running out of space.

In terms of connectivity, the tablets support Wi-Fi capabilities, ensuring that users stay connected wherever they go. Optional LTE capabilities are available for models that support mobile data, making it ideal for on-the-go professionals and students alike.

Audio is another highlight, with dual speakers that provide a rich, immersive sound experience. This feature is particularly beneficial for movie lovers and music enthusiasts. The tablets also include a long-lasting battery that supports up to 13 hours of video playback, ensuring that users can enjoy their device throughout the day without frequent recharges.

On the software front, the SM-T580 comes equipped with Samsung's user-friendly interface built on Android, offering a wealth of apps and services that enhance productivity and entertainment. Notably, compatibility with Samsung's S Pen enhances the creative potential of the device, allowing users to take notes, draw, or navigate with precision.

Overall, the Samsung SM-T580NZWAITV and SM-T580NZAEITV tablets represent a perfect blend of performance, display quality, and usability, making them suitable for both casual users and professionals looking for a reliable and versatile mobile computing solution.