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Troubleshooting with the Printer Error Message Table (continued)

Printer Error

Cause

Solution

Message

 

 

 

 

 

Card Eject Error

The Printer is unable to

Please check Printer for a card jam

 

eject a card.

or other obstruction and press the

 

 

Resume button located on the

 

 

Printer's LCD display to continue

 

 

printing.

 

 

To cancel the print, press the

 

 

Cancel Print button from the

 

 

Driver's display dialog or the Cancel

 

 

button located on the Printer's LCD

 

 

display.

 

 

 

Flipper Jam

The Flipper Table has

a. Open the Printer's Flipper

 

jammed while either

Module Cover.

 

aligning itself or flipping a

b. Clear any cards in the Flipper

 

card.

 

Module by using the Forward

 

 

 

 

and/or Back buttons located on

 

 

the Printer’s Front Cover.

 

 

c. Ensure that the Flipper Table

 

 

can rotate freely. Close the

 

 

Printer's Flipper Module Cover.

 

 

d. Press the Resume button on the

 

 

Printer’s Front Cover to continue

 

 

printing.

 

 

e. To cancel the print, press the

 

 

Cancel Print button from the

 

 

Driver's display dialog.

 

 

 

HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.2)

5-25

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FARGO electronic HDP5000 manual Troubleshooting with the Printer Error Message Table