FARGO electronic HDP5000 manual Troubleshooting with the Printer Error Message Table

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Troubleshooting with the Printer Error Message Table (continued)

Printer Error	Cause	Solution
Message
No Flipper	The Printer does not have	a.	Verify the Printer has flipper
	flipping capabilities.		capabilities via the LCD Menu.
		b.	If Flipper capabilities are
			present, ensure that the Print
			Both Sides option in the driver
			is set correctly.
		c.	Press the Resume button on the
			Printer’s Front Cover to continue
			printing.
		d.	To cancel the print, press the
			Cancel Print button from the
			Driver’s display dialog or press
			the Cancel button located on
			the Printer's LCD display.
Ribbon RFID Error	The ribbon tag information	Check that the Ribbon is installed
	is corrupted or incorrect.	properly. Cancel is the only option.
		Press the Cancel Print button from
		the Driver’s display dialog, or the
		Cancel button located on the
		Printer's LCD display.
Wrong Ribbon	An incorrect ribbon has	Check that the ribbon is correct for
Installed	been installed, or a driver	the printer and job. Press the
	setting is incorrect.	Resume button located on the
		Printer's LCD display to continue
		printing.
		To cancel the print, press the
		Cancel Print button from the
		Driver’s display dialog, or the
		Cancel button located on the
		Printer's LCD display.

HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.2) 5-26