FARGO electronic HDP5000 manual Troubleshooting with the LCD Error Message Table

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Troubleshooting with the LCD Error Message Table (continued)

LCD Error Message	Cause	Solution
Ribbon Miscue	The Ribbon is not able to	If jammed, clear the jam. If
(PC Error Message	find the next panel correctly.	broken repair by taping the
	Check for jams/breaks.	Ribbon back on to the take-up
No. 97)
		core.
		Press Resume to continue or
		Cancel to abort.
Ribbon Out	The print Ribbon has run	Install a new Ribbon and press
(PC Error Message	out.	Resume to continue.
No. 91, 100 and 101)
Ribbon Tension	The Ribbon tensions may be	Check and adjust the setting
(PC Error Message	out of range.	through the TOOLBOX under
		the Advanced Settings tab.
No. 98)
		If this problem persists, call for
		technical assistance. Press
		Resume to continue or cancel
		to abort.
Ribbon: Wrong	The print Ribbon is not	Verify the correct Ribbon is
Material	installed properly or has	installed in the Ribbon
(PC Error Message	been damaged.	Cartridge.
No. 93, 122, and
172)
System Fault	Unspecified system error is	Reset the Printer and try
(PC Error Message	detected by the Printer	again.
	Firmware.
No. 164)		If this problem persists, call for
		technical assistance.

HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.2) 5-20