Part Number L000950
HDP5000 High Definition Card Printer/Encoder User Guide Rev
 Mailsales@fargo.com
Revision Control Date Document Title Number
 Table of Contents
 Accessory Procedures
 Card Lamination Module
 Printer Adjustments
 Toolbox
 Fargo Workbench Printer Utility
 Manual Description
How to use the guide
 Safety Messages review carefully
 HDP5000 Process Flow in table format
Reviewing the HDP5000 Boot-up Sequence
Step Process
 Reviewing the HDP5000 Sequence of Operations
 Reviewing HDP5000 Card Printer Sequence of Operations
 Reviewing the Lamination Module Boot-up Sequence
 Reviewing the Lamination Module Sequence of Operations
 Specifications
 HDP5000 100
Introduction
Reviewing the HDP5000 Printer Overview table
Modules
 Reviewing the HDP5000 front
Reviewing the HDP5000 Package
 Display HDP5000 Printer with attached Output Hopper
Reviewing the HDP5000 Card Printer
 File Number E145118
Regulatory Compliances
Agency Listings
Term Description
 Environmental Protection China-RoHS
FCC Rules
 Compositions Card Cleaning
Technical Specifications
HDP5000 and HDP5000-LC
 HDP5000 and HDP5000-LC See Card tab under Printer
Technical Specifications
Adjustments
Card Sizes
 Technical Specifications
 HDP5000 + Single-Sided Lam Module 12.75H x 25W
HDP5000 + Dual-Sided Module 11.50H x 17.50W x 9.25D
HDP5000 + Dual-Sided Module + Dual-Sided Lam Module
 HDP5000 and HDP5000-LC
 HDP5000/HDP5000-LC
16MB RAM
 HDP5000 and HDP5000-LC prints or images
Print Ribbon
HDP5000 and HDP5000-LC see note below
 HDP5000 with Card Lamination Module
Windows 2000 / XP / Server
 HDP5000 + Single-Sided Lam Module 28 lbs. / 12.7 kg
HDP5000 + Dual-Sided Module 22 lbs. / 10 kg
36 lbs. / 16.4 kg
 Function Description
Functional Specifications
 Component Description
 Printer Components LCD and Softkey Control Pad
 Resume
Cancel
Printer Components LCD and Softkey Control Pad
Pause
 Printer Components Print Ribbons
 Type Description
Printer Components Blank Cards
 Printer Components Blank Cards
 Printer Components Card Output Hopper and Reject Hopper
Printer Components Card Input and Output Hoppers
 Printer Unit Reviewing the Card Lamination Module
 Printer Components Transfer Roller
 PolyGuard Overlaminate PolyGuard
Reviewing the Overlaminates
Term Description Cross Reference
Thermal Transfer Film The Thermal
 Reviewing the Overlaminate Design
Reviewing the CR-80 Patch Size
 Hands, as well as thoroughly clean hands to remove oil
Symbol as shown to the left
Before performing an operation preceded by this symbol
Performing repair procedures, unless otherwise specified
 Unpacking the Printer
Time Requirement
System Requirements
Inspection HDP5000
 Unpacking the Printer
Display a See the HDP5000 Printer Installation Guide
 Display B See the HDP5000 Printer Installation Guide
 About Moisture Condensation
Choosing a Good Location
 Step Procedure
Printer Loading Procedures
Loading the Print Ribbon
 Tighten the Print Ribbon
Loading the Print Ribbon
 Loading the Print Ribbon
 Loading the Clear HDP Transfer Film
 Tighten the HDP Film
Loading the Clear HDP Transfer Film
 Loading the Clear HDP Transfer Film
 Inserting the Card Cleaning Roller
 Remove the protective sleeve from the Card Cleaning Roller
Inserting the Card Cleaning Roller
 Insert the Card Cleaning Roller into the card input area
 Loading the Overlaminate
 Tighten the Lamination Rolls
Loading the Overlaminate
 Close the Lamination Module Front Cover
 Load the blank cards into the Card Cartridge, as shown below
Loading the Blank Cards
 Loading the Blank Cards
 Connecting Power to HDP5000 Printer and Lamination Module
 Connecting Power to HDP5000 Printer and Lamination Module
 Connecting Power to HDP5000 Printer and Lamination Module
 Installing the HDP5000 Printer Driver
Printer Driver Installation Procedures
 Click on the Next button to continue with the installation
Installing the HDP5000 Printer Driver
 License agreement option
Read the License Agreement. Select the I accept the terms
 Select Network and enter an IP Address for the Printer
Select Local to install a USB Printer
 Click on the Next button to begin the installation
 Wait during the installation
 Connect the USB cable to both the PC and the Printer
Step Procedure Applies to USB Printer installation
 Installing the HDP5000 Printer Driver
 You have completed this procedure
Click the Finish button Reboot your computer
 Will bring up the HDP5000 Printing Preferences window
Open the Driver settings
Printing a Test Print Image
Windows XP or Printers Windows
 Printing a Test Print Image
 To prevent equipment or media damage, refer to
 Using the Security Lock Slot on the HDP5000
 Using the Security Lock Slot on the HDP5000
 Estimated Repair Time 1 minute Step Procedure
Removing the Output Side Upgrade Cover
 Estimated Repair Time 20 minutes Step Procedure
Installing the Flipper Module Accessory
 Flipper Module Accessory
 Estimated Repair Time 10 minutes Step Procedure
Installing the Lamination Module Accessory
 Installing the Lamination Module Accessory
 LCD Messages
General Troubleshooting
 Safety Messages review carefully
 Troubleshooting LCD and Printer Error Message Tables
 How to use the LCD Error Message Table example provided
 LCD Error Message Cause Solution
Troubleshooting with the LCD Error Message Table
Press Resume or Cancel
 See Cleaning the Printer
Troubleshooting with the LCD Error Message Table
 Troubleshooting with the LCD Error Message Table
 Troubleshooting with the LCD Error Message Table
 Troubleshooting with the LCD Error Message Table
 Troubleshooting with the LCD Error Message Table
 Troubleshooting with the LCD Error Message Table
 Troubleshooting with the LCD Error Message Table
 Troubleshooting with the LCD Error Message Table
 Troubleshooting with the LCD Error Message Table
 Troubleshooting with the LCD Error Message Table
 Cancel button located on
Cancel Print button or
Film Rfid tag is bad
 Print
 Cancel
 Troubleshooting with the LCD Error Message Table
 Troubleshooting with the LCD Error Message Table
 See Resolving
 Printer Error Cause Solution Message
Troubleshooting with the Printer Error Message Table
On Cancel Print
 Troubleshooting with the Printer Error Message Table
 Troubleshooting with the Printer Error Message Table
 Troubleshooting with the Printer Error Message Table
 Troubleshooting with the Printer Error Message Table
 Troubleshooting with the Printer Error Message Table
 Troubleshooting with the Printer Error Message Table
 Troubleshooting with the Printer Error Message Table
 Troubleshooting with the Printer Error Message Table
 Cancel Print
 On the Printer
Power and press the Resume
Cord is properly connected, cycle
Button to continue
 Cancel Print button or the Cancel
 Troubleshooting with the Printer Error Message Table
 Troubleshooting with the Printer Error Message Table
 Restricted USE ONLYFargo Electronics, Inc
 Resolving the Communication Errors
Communications Errors
 Resolving the Communication Errors
 Printing a Test Image
 Reviewing the Alignment Self Test Card
 Reviewing the Color Bars Self Test
 Reviewing the Device Settings Self Test
 Reviewing the Ymck Self Test
 Reviewing the Magnetic Self Test
 Reviewing the Resin Self Test
 Ethernet Option Section
 Here are the system requirements for Ethernet
Technical Specification Ethernet Option
Function Requirement
 Provides an Snmp agent that supports MIB-II
Functional Specification Ethernet Option
Fargo Ethernet option includes these features
Feature Description
 Reviewing the Telnet Server
Reviewing the Print Server
Reviewing the Web Page Server
Reviewing the Network Management Interface
 Interface Description
Initiating a Telnet Session
 Telnet Command Command Purpose Command Format
Reviewing the Telnet Command Table
 Reviewing the Telnet Command Table
 Command Purpose Command Format
 Newname
 Password
 Reviewing the Telnet Command Table
 Reviewing Web page security
Ethernet Web Pages Standard Procedures
 Logging
 Accessing the Home
 This section provides a display of the HDP5000 Home
Reviewing the Home
 Category Field Purpose
Reviewing the Home Page Categories and Fields table
 Accessing the Network Settings
Configuring the Network Settings
Select the Network link from any web page of the Printer
 Reviewing the Interface
Reviewing the Current Settings
 Switching to the Automatic IP Address Mode
 Changing to the Static IP Address Mode
 See the Reviewing Web page security procedure
Changing to the static IP address mode
 Using the Clear Changes button
 Using the Media Information
 Using the TCP/IP
 See the Using the TCP/IP page procedure
Using the TCP/IP
 Using the Printer
 See the previous page for descriptions of the fields
Reviewing the Printer
 Using the System Log
 Changing the Log Name
 Selecting the Log Type
 Selecting the Log Destination
Step Procedure No event logging
Specify one destination for the log
 Step Procedure Specify email logging
Setting up Email Event logging
 Specifying UDP Event logging
 Specifying UDP Event logging
 Accepted after you have successfully logged
Specifying TCP Event logging
Select the System Log link
Select the TCP Connection radio button
 Specifying TCP Event logging
 Using the System Information
Using the Administration pages
 Contact textbox
Using the System Information
Label textbox
Location textbox
 Changing the Root Password
 Rebooting the Printer
Using the Reboot pages
 Upgrading the Main Firmware
 Upgrading the Main Firmware HDP5000 only
 Upgrading the Main Firmware HDP5000 only
 Select the Browse button. See Display a below
Select Reboot when requested. See Display B below
Navigate to and select the appropriate file to upload
 Using the Print Path
 Using the Print Path
 Flash Rate Indicates Green LED
Accessing the Ethernet Status LEDs
Using the Help
Reviewing the HDP5000 LED Table
 Step Procedure
 Step Procedure
 Accessing the Network Setup Menu
Restoring the Factory Settings for Ethernet
Resetting the HDP5000 settings
Changing the HDP5000 LCD Network Settings
 Changing the Aneg setting
Changing the Dhcp Setting
Network Settings menu Options -Menu Next Network Settings
 Saving addresses
Resetting Passwords
 Follow this procedure
Accessing the HDP5000 IP Address
 Must match the model of the Printer
Troubleshooting procedures
Command procedure
Follow the Printing a test page procedure
 Verifying the Printer IP address
Verifying the Printer Connection
 Step
 Printing a test
 Question Answer
Reviewing Frequently-asked Questions
 Reviewing Frequently-asked Questions Answer
 Reviewing Frequently-asked Questions Answer
 Options Menu Network Settings Reset Passwords
 Your Printer Driver Properties
Select Start Settings Printers and Faxes
 Options Menu Network Settings Dhcp Change
Menu Network Settings Save Addresses
Select the Use the following IP address button on
 Printer and Printer
Select Start Settings Printers and Faxes your
Print Test Page button
 Term Purpose
Network communications using TCP and IP protocols
 MIB
Glossary of Terms
 Card Lamination Module
 Safety Messages review carefully
 Reviewing the Card Lamination Module
 Introduction
Installing the Card Lamination Module
 Preventing Moisture Condensation
Inspecting the Card Lamination Module
Unpacking the Card Lamination Module
Choosing a proper Location
 Installing the Lamination Module Accessory
 Installing the Lamination Module Accessory
 Adjusting the Lamination Placement on the Card
 Display B See Procedural on the previous
Adjusting the Lamination Placement on the Card
 Adjusting the Card Flattener
 Printer Adjustments
 Printing on Alternate Card Stocks
 Selecting the Appropriate HDP Printer Driver settings
 Selecting the Appropriate HDP Printer Driver settings
 Conducting the Tape Adhesion Test
 See the previous
Conducting the Tape adhesion Test
 Conducting the Tape adhesion Test
 Printer Driver Options
Installing Printer Driver Updates
 From Disk window will appear
Installing Printer Driver Updates
When prompted, do not have Windows print a test print
Setting up the Printer
 Setting up Windows 2000/XP/2003
Setting Up the Printer Driver
Using the OK, Cancel and Help buttons
 Use this option to control specific Printer functions
Using the Card tab
 Selecting the Card Size
 Selecting the Card Type
 Selecting the Card Type
 Selecting the Card Type
 Please see b on the previous
 Setting the Orientation
 Specifying the number of Copies
 This will launch the Diagnostic tool if installed
Selecting the Diagnostics button
 Selecting the Test Print button
 Selecting the About button
 Selecting the Toolbox button
 This section describes the use of the Device Options tab
Using the Device Options tab
 Detecting Supplies at Print Time Function
 Detecting Supplies at Print Time Function
 Detecting Supplies at Print Time Function
 Use the Ribbon Type dropdown menu to match Ribbon type
Adjusting the Ribbon Type
 Adjusting the Film Type
 Using the Dual Sided Group Functions
 Using the Dual Sided Print Both Sides option
 Step Procedure
 Backside of the card
Select this option
 Using the Dual Sided Print Back Side Only option
 Using the Options Group
 Step Procedure
 Using the Disable Printing option
 Using the Image Color tab
 Display B Image Color tab Advanced Image Color window
Using the Image Color tab HDP5000
 Using the Quality Color Matching dropdown
 Using the Quality Color Matching dropdown
 Using the Quality Color Matching dropdown
 Using the Quality Color Matching dropdown
 Adjusting for the Resin Dither
 Using the Advanced Image Color window
 Using the Advanced Image Color window
 See the previous
 Using the Advanced Image Color window
 Using the Advanced Image Color window
 Using the Advanced Image Color window
 Using the Default button on the Image Color tab
 Using the Image Transfer tab
 Adjusting the Image Position controls
 Adjusting the Image Position controls
 Adjusting the Transfer Dwell Time and Temperature
 Adjusting the Transfer Dwell Time and Temperature
 Adjusting the Transfer Dwell Time and Temperature
 Adjusting the Transfer Dwell Time and Temperature
 Using the Default button
 Using the Magnetic Encoding tab
 ISO Encoding
Using the Encoding Mode dropdown list
Category Description
Magnetic Encoding
 Category Description Custom Encoding
Using the Encoding Mode dropdown list
 Encoding selection
Category Description Raw Binary
String rather than a formatted set of characters. Note
 Category Description JIS II Encoding
 Selecting the Coercivity/Magnetic Track
 Reviewing the Shift Data Left Function
 Reviewing the Magnetic Track Options
 Reviewing the Magnetic Track Options
 Using the Magnetic Track Options
 Using the Magnetic Track Options
 Using the Character Size buttons
 Using the Ascii Offset dropdown list
 Using the Bit Density dropdown list
 Using the LRC Generation dropdown list
 Using the Encoding Mode dropdown list
 Reviewing the ISO Track Locations
 Sending the Track Information
 Ascii 106 See the table below
Reviewing the Sample String
Track Start End Field Valid Characters Maximum
Ascii See the table below
 Reviewing the Ascii Code and Character Table
 Using the Default button Image Transfer tab
 Using the Lamination tab HDP5000-LC
 Selecting the Lamination Position
 Adjusting the Lamination Speed Transfer Dwell Time
 Selecting the Lamination Side dropdown menu
 Dual Side Card Lamination Unit
No Flipper Single Side Card Lamination Unit Lower
 Selecting the Lamination Type
 See previous
Selecting the Lamination Type
 Lower Limit = 50.0 Celsius
Adjusting the Lamination Temperature
Default = 145.4 Celsius
Upper Limit = 170.0 Celsius
 Selecting the Defaults button
 Using the K Panel Resin tab
 Controls Description
Using the Scroll controls
 Using the Add and Delete buttons
Using the Click and Drag capability
Selecting inches or mm radio button
 Selecting the Full Card
 Selecting the Defined Areas
 Selecting the Undefined Areas
 Defining the Area to activate the Card Grid
 Measuring the Total Card area
 Measuring the Area to be positioned on the Card
 Selecting the Print YMC under the K and Print K Only options
 Selecting the Print YMC under the K and Print K Only options
 Using the Printer Supplies tab
 Lamination Cartridge 1 Level Type, Reorder Number and Gauge
Reviewing Information on the Supplies tab
Lamination Cartridge 2 Level Type, Reorder Number and Gauge
 Reviewing Information on the Supplies tab
Relates to the procedure on the previous
 This section describes the Toolbox function
Accessing the Toolbox
 Selecting the Configuration tab
 Using the Optional Printer Features Group Box
Using the Configuration Tab
 Reviewing the Ribbon Low message
Using the Event Monitoring Group Box
Display Ribbon Low dialog
 Reviewing the Laminate Low Message
 Selecting the Set Language for Printer LCD Display Group Box
Using the Film Low message
 Calibrate Passed
Selecting the Calibrate Laminator tab
 Selecting the Calibrate Film tab
 Selecting the Calibrate Ribbon tab
 Selecting the Clean Printer tab
 See the procedure on the previous
Selecting the Clean Printer tab
 Using the Clean Printer Group Box
 Selecting the Advanced Settings tab
 Restore Defaults Button Restores default values
Selecting the Advanced Settings tab
 Reviewing the Value outside the Range error message
Reviewing the No Printer Connected error message
 Using the Required Supplies
Cleaning
 Safety Messages review carefully
 Cleaning the Printer Platen Roller and Card Feed Rollers
Accessing the Clean Printer tab
 Cleaning the Printer Platen Roller and Card Feed Rollers
 Cleaning inside the Printer
Cleaning Procedures
Cleaning outside the Printer
 Cleaning the Printhead
 Steps Procedure
Replacing the Card Cleaning Roller
 Cleaning the Magnetic Encoder
 Display a Card tab Diagnostics button
Reviewing the Card tab and Diagnostic button
 Reviewing the Card tab and Diagnostic button
 Cloth
Clean the Printhead with a Printhead swab
Be sure to enclose any necessary paperwork, test cards, etc
 Performing the Firmware Updates
Firmware Updates
 Performing the Firmware Updates
 Click on the Go button, as shown below
Using the drop down menu, select the Printer
This will launch the Fargo Support
Click on the Firmware selection box
 Designated files
Click on the Save button to save the file
Completed
Dialog
 Step
 This completes the Firmware Update process
 Contacting Fargo Technical Support
 Reading the Serial Numbers on a Fargo Printer
Finding out when a Fargo Card Printer was manufactured
Reviewing Example No Serial Number A1280224
 Reviewing Spare Parts List for HDP5000 and HDP5000-LC
Reviewing Spare Parts Lists
 Term Definition
Glossary of Terms
 Glossary of Terms
 Glossary of Terms
 Glossary of Terms
 Glossary of Terms
 Eeprom
 Eprom
 Glossary of Terms
 Glossary of Terms
 ISO
 Glossary of Terms
 Glossary of Terms
 Glossary of Terms
 PET
 Resin Semi-solid material
PVC
 RGB
 Glossary of Terms
 TAC
 PVC
 Order in which they are printed Yellow Y, Magenta M, Cyan
Designation of colored Ribbon by the panels of color
Order in which they are printed Yellow Y, Magenta M
Cyan C
 Index
 Embedded contaminants
 No MiFare Encoder No Prox Encoder
 Scroll controls K Panel
 WordPad