FARGO electronic HDP5000 manual Resolving the Communication Errors, Step

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Resolving the Communication Errors (continued)

Step Procedure

4Determine the problem with printing from the application.

a.Print a self-test from the Printer by pressing Options -> Menu-> Select -

>Print on the printer’s LCD to ensure that the Printer (itself) is functioning properly. See the next procedure.

b.Print the Windows test page that is located in the General tab of the Driver.

c.Use WordPad (a Windows 2000/XP word processing program in the Accessories Program Group).

1)Go to the File menu and select Page Setup.

2)Click on the Printer button and select the HDP5000 Card Printer.

3)Click OK and reset all four margins to zero. (Note: The WordPad will automatically replace the values with its minimum margins.)

4)Open the program and type: “This is a Test.” then, go to File on the menu bar and select Print.

5Determine whether there is adequate hard Drive space.

(Note: A large volume of temporary files on the computer can cause communications errors.)

a.Access the temporary files by following this process:

•Search for all folders called TEMP. Once found, clear out the contents of the folders.

•If using Windows 2000/XP/2003 run the System Utility - Disk Defragmenter found in the Accessories folder of the Start Menu.

•Use a disk cleanup utility (such as Disk Cleanup found in the System Tools folder of the Start menu) or use a third party application.

HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.2) 5-38