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Troubleshooting with the Printer Error Message Table

Printer Error

Cause

Solution

Message

 

 

 

 

 

Invalid Print Film

The Print Film installed

A non-SecureMark Film is installed

Installed

does not match the

in a SecureMark Printer.

 

SecureMark configuration

Replace with the appropriate

 

of the printer.

 

SecureMark Film and press the

 

 

 

 

Resume button on the Printer to

 

 

continue printing.

 

 

To cancel, press the Cancel Print

 

 

button or the Cancel button on the

 

 

Printer.

 

 

 

Print Film Error

The Print Film caused a

Ensure that the appropriate Print

 

general error.

Film is installed and press the

 

 

Resume button located on the

 

 

Printer to continue printing.

 

 

To cancel, press the Cancel Print

 

 

button or the Cancel button located

 

 

on the Printer.

 

 

 

HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.2)

5-36

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Image 119
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