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Troubleshooting with the Printer Error Message Table (continued)

Printer Error

Cause

Solution

Message

 

 

 

 

 

Card Jam (Flipper)

A Card has become

a. Open the Printer’s Front Cover

 

jammed in the Printer's

and the Flipper Module Cover.

 

Flipper Table.

b. Clear any cards in the Flipper

 

 

 

 

Table by using the Forward

 

 

and/or Back buttons located on

 

 

the Printer's LCD display.

 

 

c. Close the Printer’s Front Cover.

 

 

d. Press the Resume button

 

 

located on the Printer's LCD

 

 

display to continue printing.

 

 

e. To cancel the print, press the

 

 

Cancel Print button from the

 

 

Driver's display dialog or the

 

 

Cancel button on the Printer's

 

 

LCD display.

 

 

 

Card Jam

A Card has become

a. Open the Printer's Module’s

(Laminator)

jammed in the Printer's

Front Cover and remove the

 

Lamination Module.

Overlaminates.

 

 

b. Clear any cards in the

 

 

Lamination Module by using the

 

 

Forward Arrow and/or Back

 

 

Arrow buttons located on the

 

 

Printer’s LCD display. The

 

 

Printer’s Front Cover must be

 

 

open for use of the Forward and

 

 

Back buttons.

 

 

c. Re-insert the Overlaminate(s)

 

 

and close the Lam Module’s

 

 

Front Cover.

 

 

d. Press the Resume button

 

 

located on the Printer's LCD

 

 

display to continue printing.

 

 

e. To cancel the print, press the

 

 

Cancel Print button from the

 

 

Driver's display dialog or the

 

 

Cancel button on the Printer's

 

 

LCD display.

 

 

 

HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.2)

5-24

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FARGO electronic HDP5000 manual Troubleshooting with the Printer Error Message Table