FARGO electronic HDP5000 manual Verifying the Printer Connection, Verifying the Printer IP address

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Verifying the Printer Connection

Step Procedure

1Ensure that your Printer has a valid network connection.

2Verify that the HDP5000 has the green LED on solidly and the amber LED is flashing with network activity.

3If the LEDs do not indicate connection, verify the network connection with another device.

4If the connection is OK, then something may be wrong with the Ethernet option installation. See the Ethernet Setup and Printer Driver Installation procedure.

Verifying the Printer IP address

Step

Procedure

1

Check the LCD for a valid IP address (0.0.0.0 is not valid).

•If the IP address is valid go to step 4.

•If the IP address is not valid go to step 2.

2If your network is using DHCP, then verify that the Printer has not been configured to use a static address (unless you have a known unused static IP address assigned to this Printer).

3If you are using a static IP address, verify that there is no other device using the same address by removing your Fargo Printer and ping to the desired address.

If any device responds, then you must find a different available IP address.

4If the Printer reports an IP address, verify that it matches subnet of the network where it is connected.

If your Printer has DHPC disabled, then the static IP address may have been previously set for a different subnet.

HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.2) 6-55