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Troubleshooting with the Printer Error Message Table (continued)

Printer Error

Cause

Solution

Message

 

 

 

 

 

Invalid Ribbon

The ribbon installed does

Install a Certified Print Ribbon and

 

not match the SecureMark

press the Resume button located

 

configuration of the

on the Printer's LCD display to

 

printer.

continue printing.

 

 

To cancel the print, press the

 

 

Cancel Print button from the

 

 

Driver's display dialog and the

 

 

Cancel button located on the

 

 

Printer's LCD display.

 

 

 

Invalid Ribbon

An incorrect Print Ribbon

Check that the ribbon is correct for

 

has been installed in the

the printer and retry.

 

Printer.

To cancel, click on Cancel Print.

 

 

 

 

 

Ribbon Error

The Print Ribbon caused

Press the Resume button located

 

a general error.

on the Printer to continue.

 

 

To cancel, press the Cancel Print

 

 

button or the Cancel button located

 

 

on the Printer.

 

 

 

HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.2)

5-30

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Image 113
FARGO electronic HDP5000 manual Troubleshooting with the Printer Error Message Table