FARGO electronic HDP5000 manual See Resolving

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Troubleshooting with the LCD Error Message Table (continued)

LCD Error Message	Cause	Solution
Unable to Feed	The Printer is unable to feed	Verify there are cards in the
(PC Error Message	a card from the Card	Card Cartridge.
	Cartridge
Nos. 14 and 81)		Verify cards are not stuck
		together or jammed, and they
		are the correct thickness.
Utility Error	Command resulted in an	See Resolving the
(PC Error Message	error.	Communication Errors.
Nos. 129)
Waiting for Data	The Printer has stopped	Reset the Printer and try again.
(PC Error Message	receiving data from the PC.	If this problem persists, call for
No. 147)		technical assistance.
Wrong Film	The print film installed in the	Replace film in Printer with type
(PC Error Message	Printer does not match the	specified in the Driver.
	film type selected in the
Nos. 162 and 163)		A reboot is required.
	Printer Driver.
	OR
	A Self-test job cannot be
	printed with the print media
	installed.
Wrong Ribbon	The print Ribbon installed in	Replace Ribbon in Printer with
(PC Error Message	the Printer does not match	type specified in the Driver.
	the Ribbon type selected in
No. 93)
	the Printer Driver.
	OR
	A Self-test job cannot be
	printed with the print media
	installed.

HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.2) 5-21