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Fargo Electronics, Inc.

Section 14: Fargo Technical Support

The purpose of this section to provide the User with an efficient, step-by-step procedure to be used when contacting Fargo Technical Support as needed for the HDP5000.

Contacting Fargo Technical Support

Step

Procedure

 

 

1

Read the suggested Sections of the Technical Service and Maintenance

 

Manual in order to troubleshoot the Card Printer.

 

As needed, contact the Fargo Technical Support Group by phone at

 

(952) 941-0050 or by fax at (952) 941-1852 for additional, technical

 

assistance.

 

OR

 

Contact Fargo Technical Support via the Web:

 

http://www.fargosupport.com/

 

 

2

Position a phone near the Printer and Computer so Fargo technicians can

 

troubleshoot the Printer(s) with efficiency.

 

 

3

Please have a self-test and a sample card ready when calling Fargo

 

Technical Support.

 

 

HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.2)

14-1

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FARGO electronic HDP5000 manual Contacting Fargo Technical Support