FARGO electronic HDP5000 manual Troubleshooting with the Printer Error Message Table

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Troubleshooting with the Printer Error Message Table (continued)

Printer Error	Cause	Solution
Message
Card Jam	A Card has become	a.	Open the Printer's Front Cover
	jammed in the Printer.		and remove the Print Ribbon
			and Film Cartridges.
		b.	Clear any cards in the printer by
			using the Forward and/or Back
			Buttons located on the printer’s
			LCD display.
		c.	Re-insert the Ribbon and close
			the Printer’s Front Cover.
		d.	Press the Resume button
			located on the Printer's LCD
			display to continue printing.
		e.	To Cancel the print, press the
			Cancel Print button from the
			Driver's display dialog and the
			Cancel button located on the
			Printer's LCD display.
Card Jam (Encoder)	A Card has become	a.	Open the Printer’s Front Cover
	jammed in the Printer's		and remove the Print Ribbon.
	Encoding station.	b.	Open the Printer's Flipping
			Module Cover.
		c.	Clear any cards in the Encoding
			Module by using the Forward
			and/or Back buttons located on
			the Printer's LCD display.
		d.	Re-insert the Print Ribbon and
			close the Printer’s Front Cover.
		e.	Press the Resume button
			located on the Printer's LCD
			display to continue printing.
		f.	To cancel the print, press the
			Cancel Print button from the
			Driver's display dialog or the
			Cancel button located on the
			Printer's LCD display.

HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.2) 5-23