Hayes Microcomputer Products DIVA T/A ISDN Appendix B Troubleshooting, Isdn LEDs, B1, B2 LEDs

Appendix B: Troubleshooting the

DIVA T/A

This section provides information that will help you to troubleshoot DIVA T/A problems.

When isolating problems, consider the following questions:

•Were any changes recently made to the configuration or setup that might affect the DIVA T/A’s performance?

•Does the problem occur while attempting to connect to a remote device for the first time?

•Is this a consistent problem that you can duplicate?

LED Status Indicators on the DIVA T/A

The LED status indicators on the DIVA T/A display the state of the ISDN switch (D-channel) connection to the remote device (B- channel), and the connection to analog devices.

D IVA T/A ISDN M o de m

IS DN	Ph on e	S erial
B1 B 2 D		TX -R X DTE	FA U LT P O W E R

ISDN LEDs

B1, B2 LEDs

LED Indicator	Description
Off	• No call activity on the specified B-channel.
Flashing	• An outgoing or incoming connection is being
	established on the specified B-channel.
Steady	• There is a successful connection on the specified
	B channel.

DIVA T/A ISDN Modem User’s Guide 106