Hayes Microcomputer Products DIVA T/A ISDN manual LED not glowing steadily International Firmware

"D" LED not glowing steadily (International Firmware)

If the “D” LED is not glowing steadily, your ISDN cables may be improperly connected, the ISDN line is not activated, or may indicate an idle condition. Please check all of these items, and, if the “D” LED is still not glowing steadily, refer to the “Customer Service” section on page 117 for information on contacting Eicon Technology.

If the "D" LED is glowing steadily, go to the section “What’s Next?” on page 12 and continue.

"D" LED not glowing steadily (North American Firmware)

If the “D” LED is not on and glowing steadily, your ISDN line probably does not support AutoSPID. In this instance you will require the following information from your ISDN service provider, before you continue with the DIVA T/A installation:

•ISDN number(s).

Your ISDN service provider should have provided you with one, and maybe even two, ISDN numbers. These numbers are required to configure the DIVA T/A.

•SPIDs

If you are installing the DIVA T/A under Windows 95/98 or Windows NT, the ISDN numbers are all that you require as the SPID Wizard, used for configuring the DIVA T/A, will automatically configure the SPIDs.

If you are not using Windows 95/98 or Windows NT, you must get your SPID information from your ISDN provider. SPID(s) are numbers usually consisting of your 3-digit Area Code plus 7- digit ISDN Number followed by some digits. For new ISDN lines your local telephone company will likely follow the generic SPID format (Area Code and ISDN phone number) followed by 0101. For example: 51455512340101.

DIVA T/A ISDN Modem User’s Guide 11