Hayes Microcomputer Products DIVA T/A ISDN manual Common Problems, Other LEDs

Other LEDs

FAULT LED

LED Indicator	Description
Off	• The unit is operating within normal parameters.
Flashing	• Indicates a hardware fault condition.
Steady	• Indicates a software fault condition.
POWER LED
LED Indicator	Description
Off	• The unit is powered down.
Steady	• The unit is powered up.

Common Problems

Listed below are possible solutions to common problems:

SecurID is not working with the DIVA T/A.

Depending on the server type, the DIVA T/A might support SecurID. For more information see “SecurID Connectivity” on page 74.

The Windows Configuration Tool does not detect the DIVA T/A.

If you are running RAS or the Dial-Up Networking Server, or if other software is using the DIVA T/A, shut them down and restart the Configuration Tool. Make sure that the COM port is free by trying to open it with software such as Hyperterminal.

If you are using Windows 95/98, open Device Manager and verify if there are any conflicts. You might also want to try the diagnostic tool found in Control Panel/Modems.

DIVA T/A ISDN Modem User’s Guide 109