Customer Service

To obtain technical support, contact either Eicon Technology or your Eicon Technology supplier, depending on your location. From some regions, you can save time and long-distance charges by faxing Eicon Technology a description of your situation. Customer Services personnel will then call you with a solution or a request for additional information.

•In the United States, Central and South America, Western Canada (Manitoba westward), and the Canadian Maritimes (New Brunswick eastward), call our Dallas office at 972-417- 5515 or send a fax marked “Attn.: Customer Services” to 972- 417-5610.

•In Eastern Canada (Ontario and Quebec), call our Montreal office at 514-745-5577 and ask for Customer Services, or send a fax marked “Attn.: Customer Services” to 514-745-5502.

•In Europe, Russia, Iceland, Africa, and the Middle East, contact your Eicon Technology supplier.

•In the following Asian and Pacific countries, call our Sydney office at +61-2-9919-7200 and ask for Customer Services, or send a fax marked “Attn.: Customer Services” to +61-2-9929- 6300: Australia, China, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, and Vietnam.

•In any other region, contact the office or supplier that is closest to your location.

Eicon Technology on the

World Wide Web

You can find ISDN-related information and general information about Eicon Technology products and services from our web sites at the following addresses:

http://www.eicon.com

http://www.isdnzone.com

Hayes Microcomputer Products DIVA T/A ISDN Customer Service, Eicon Technology on World Wide Web

Models: DIVA T/A ISDN