HDP5000 High Definition Card Printer/Encoder User Guide Rev
Part Number L000950
 Revision Control Date Document Title Number
Mailsales@fargo.com
 Table of Contents
 Accessory Procedures
 Card Lamination Module
 Printer Adjustments
 Toolbox
 Fargo Workbench Printer Utility
 How to use the guide
Manual Description
 Safety Messages review carefully
 Reviewing the HDP5000 Boot-up Sequence
HDP5000 Process Flow in table format
Step Process
 Reviewing the HDP5000 Sequence of Operations
 Reviewing HDP5000 Card Printer Sequence of Operations
 Reviewing the Lamination Module Boot-up Sequence
 Reviewing the Lamination Module Sequence of Operations
 Specifications
 Modules
Introduction
Reviewing the HDP5000 Printer Overview table
HDP5000 100
 Reviewing the HDP5000 Package
Reviewing the HDP5000 front
 Reviewing the HDP5000 Card Printer
Display HDP5000 Printer with attached Output Hopper
 Term Description
Regulatory Compliances
Agency Listings
File Number E145118
 FCC Rules
Environmental Protection China-RoHS
 Technical Specifications
Compositions Card Cleaning
HDP5000 and HDP5000-LC
 Card Sizes
Technical Specifications
Adjustments
HDP5000 and HDP5000-LC See Card tab under Printer
 Technical Specifications
 HDP5000 + Dual-Sided Module 11.50H x 17.50W x 9.25D
HDP5000 + Single-Sided Lam Module 12.75H x 25W
HDP5000 + Dual-Sided Module + Dual-Sided Lam Module
 HDP5000 and HDP5000-LC
 16MB RAM
HDP5000/HDP5000-LC
 Print Ribbon
HDP5000 and HDP5000-LC prints or images
HDP5000 and HDP5000-LC see note below
 Windows 2000 / XP / Server
HDP5000 with Card Lamination Module
 HDP5000 + Dual-Sided Module 22 lbs. / 10 kg
HDP5000 + Single-Sided Lam Module 28 lbs. / 12.7 kg
36 lbs. / 16.4 kg
 Functional Specifications
Function Description
 Component Description
 Printer Components LCD and Softkey Control Pad
 Pause
Cancel
Printer Components LCD and Softkey Control Pad
Resume
 Printer Components Print Ribbons
 Printer Components Blank Cards
Type Description
 Printer Components Blank Cards
 Printer Components Card Input and Output Hoppers
Printer Components Card Output Hopper and Reject Hopper
 Printer Unit Reviewing the Card Lamination Module
 Printer Components Transfer Roller
 Thermal Transfer Film The Thermal
Reviewing the Overlaminates
Term Description Cross Reference
PolyGuard Overlaminate PolyGuard
 Reviewing the CR-80 Patch Size
Reviewing the Overlaminate Design
 Performing repair procedures, unless otherwise specified
Symbol as shown to the left
Before performing an operation preceded by this symbol
Hands, as well as thoroughly clean hands to remove oil
 Inspection HDP5000
Time Requirement
System Requirements
Unpacking the Printer
 Display a See the HDP5000 Printer Installation Guide
Unpacking the Printer
 Display B See the HDP5000 Printer Installation Guide
 Choosing a Good Location
About Moisture Condensation
 Printer Loading Procedures
Step Procedure
Loading the Print Ribbon
 Loading the Print Ribbon
Tighten the Print Ribbon
 Loading the Print Ribbon
 Loading the Clear HDP Transfer Film
 Loading the Clear HDP Transfer Film
Tighten the HDP Film
 Loading the Clear HDP Transfer Film
 Inserting the Card Cleaning Roller
 Inserting the Card Cleaning Roller
Remove the protective sleeve from the Card Cleaning Roller
 Insert the Card Cleaning Roller into the card input area
 Loading the Overlaminate
 Loading the Overlaminate
Tighten the Lamination Rolls
 Close the Lamination Module Front Cover
 Loading the Blank Cards
Load the blank cards into the Card Cartridge, as shown below
 Loading the Blank Cards
 Connecting Power to HDP5000 Printer and Lamination Module
 Connecting Power to HDP5000 Printer and Lamination Module
 Connecting Power to HDP5000 Printer and Lamination Module
 Printer Driver Installation Procedures
Installing the HDP5000 Printer Driver
 Installing the HDP5000 Printer Driver
Click on the Next button to continue with the installation
 Read the License Agreement. Select the I accept the terms
License agreement option
 Select Local to install a USB Printer
Select Network and enter an IP Address for the Printer
 Click on the Next button to begin the installation
 Wait during the installation
 Step Procedure Applies to USB Printer installation
Connect the USB cable to both the PC and the Printer
 Installing the HDP5000 Printer Driver
 Click the Finish button Reboot your computer
You have completed this procedure
 Windows XP or Printers Windows
Open the Driver settings
Printing a Test Print Image
Will bring up the HDP5000 Printing Preferences window
 Printing a Test Print Image
 To prevent equipment or media damage, refer to
 Using the Security Lock Slot on the HDP5000
 Using the Security Lock Slot on the HDP5000
 Removing the Output Side Upgrade Cover
Estimated Repair Time 1 minute Step Procedure
 Installing the Flipper Module Accessory
Estimated Repair Time 20 minutes Step Procedure
 Flipper Module Accessory
 Installing the Lamination Module Accessory
Estimated Repair Time 10 minutes Step Procedure
 Installing the Lamination Module Accessory
 General Troubleshooting
LCD Messages
 Safety Messages review carefully
 Troubleshooting LCD and Printer Error Message Tables
 How to use the LCD Error Message Table example provided
 Troubleshooting with the LCD Error Message Table
LCD Error Message Cause Solution
Press Resume or Cancel
 Troubleshooting with the LCD Error Message Table
See Cleaning the Printer
 Troubleshooting with the LCD Error Message Table
 Troubleshooting with the LCD Error Message Table
 Troubleshooting with the LCD Error Message Table
 Troubleshooting with the LCD Error Message Table
 Troubleshooting with the LCD Error Message Table
 Troubleshooting with the LCD Error Message Table
 Troubleshooting with the LCD Error Message Table
 Troubleshooting with the LCD Error Message Table
 Troubleshooting with the LCD Error Message Table
 Cancel Print button or
Cancel button located on
Film Rfid tag is bad
 Print
 Cancel
 Troubleshooting with the LCD Error Message Table
 Troubleshooting with the LCD Error Message Table
 See Resolving
 Troubleshooting with the Printer Error Message Table
Printer Error Cause Solution Message
On Cancel Print
 Troubleshooting with the Printer Error Message Table
 Troubleshooting with the Printer Error Message Table
 Troubleshooting with the Printer Error Message Table
 Troubleshooting with the Printer Error Message Table
 Troubleshooting with the Printer Error Message Table
 Troubleshooting with the Printer Error Message Table
 Troubleshooting with the Printer Error Message Table
 Troubleshooting with the Printer Error Message Table
 Cancel Print
 Button to continue
Power and press the Resume
Cord is properly connected, cycle
On the Printer
 Cancel Print button or the Cancel
 Troubleshooting with the Printer Error Message Table
 Troubleshooting with the Printer Error Message Table
 Restricted USE ONLYFargo Electronics, Inc
 Communications Errors
Resolving the Communication Errors
 Resolving the Communication Errors
 Printing a Test Image
 Reviewing the Alignment Self Test Card
 Reviewing the Color Bars Self Test
 Reviewing the Device Settings Self Test
 Reviewing the Ymck Self Test
 Reviewing the Magnetic Self Test
 Reviewing the Resin Self Test
 Ethernet Option Section
 Technical Specification Ethernet Option
Here are the system requirements for Ethernet
Function Requirement
 Feature Description
Functional Specification Ethernet Option
Fargo Ethernet option includes these features
Provides an Snmp agent that supports MIB-II
 Reviewing the Network Management Interface
Reviewing the Print Server
Reviewing the Web Page Server
Reviewing the Telnet Server
 Initiating a Telnet Session
Interface Description
 Reviewing the Telnet Command Table
Telnet Command Command Purpose Command Format
 Reviewing the Telnet Command Table
 Command Purpose Command Format
 Newname
 Password
 Reviewing the Telnet Command Table
 Ethernet Web Pages Standard Procedures
Reviewing Web page security
 Logging
 Accessing the Home
 Reviewing the Home
This section provides a display of the HDP5000 Home
 Reviewing the Home Page Categories and Fields table
Category Field Purpose
 Configuring the Network Settings
Accessing the Network Settings
Select the Network link from any web page of the Printer
 Reviewing the Current Settings
Reviewing the Interface
 Switching to the Automatic IP Address Mode
 Changing to the Static IP Address Mode
 Changing to the static IP address mode
See the Reviewing Web page security procedure
 Using the Clear Changes button
 Using the Media Information
 Using the TCP/IP
 Using the TCP/IP
See the Using the TCP/IP page procedure
 Using the Printer
 Reviewing the Printer
See the previous page for descriptions of the fields
 Using the System Log
 Changing the Log Name
 Selecting the Log Type
 Step Procedure No event logging
Selecting the Log Destination
Specify one destination for the log
 Setting up Email Event logging
Step Procedure Specify email logging
 Specifying UDP Event logging
 Specifying UDP Event logging
 Select the TCP Connection radio button
Specifying TCP Event logging
Select the System Log link
Accepted after you have successfully logged
 Specifying TCP Event logging
 Using the Administration pages
Using the System Information
 Location textbox
Using the System Information
Label textbox
Contact textbox
 Changing the Root Password
 Using the Reboot pages
Rebooting the Printer
 Upgrading the Main Firmware
 Upgrading the Main Firmware HDP5000 only
 Upgrading the Main Firmware HDP5000 only
 Select Reboot when requested. See Display B below
Select the Browse button. See Display a below
Navigate to and select the appropriate file to upload
 Using the Print Path
 Using the Print Path
 Reviewing the HDP5000 LED Table
Accessing the Ethernet Status LEDs
Using the Help
Flash Rate Indicates Green LED
 Step Procedure
 Step Procedure
 Changing the HDP5000 LCD Network Settings
Restoring the Factory Settings for Ethernet
Resetting the HDP5000 settings
Accessing the Network Setup Menu
 Changing the Dhcp Setting
Changing the Aneg setting
Network Settings menu Options -Menu Next Network Settings
 Resetting Passwords
Saving addresses
 Accessing the HDP5000 IP Address
Follow this procedure
 Follow the Printing a test page procedure
Troubleshooting procedures
Command procedure
Must match the model of the Printer
 Verifying the Printer Connection
Verifying the Printer IP address
 Step
 Printing a test
 Reviewing Frequently-asked Questions
Question Answer
 Reviewing Frequently-asked Questions Answer
 Reviewing Frequently-asked Questions Answer
 Options Menu Network Settings Reset Passwords
 Select Start Settings Printers and Faxes
Your Printer Driver Properties
 Menu Network Settings Save Addresses
Options Menu Network Settings Dhcp Change
Select the Use the following IP address button on
 Select Start Settings Printers and Faxes your
Printer and Printer
Print Test Page button
 Network communications using TCP and IP protocols
Term Purpose
 Glossary of Terms
MIB
 Card Lamination Module
 Safety Messages review carefully
 Reviewing the Card Lamination Module
 Installing the Card Lamination Module
Introduction
 Choosing a proper Location
Inspecting the Card Lamination Module
Unpacking the Card Lamination Module
Preventing Moisture Condensation
 Installing the Lamination Module Accessory
 Installing the Lamination Module Accessory
 Adjusting the Lamination Placement on the Card
 Adjusting the Lamination Placement on the Card
Display B See Procedural on the previous
 Adjusting the Card Flattener
 Printer Adjustments
 Printing on Alternate Card Stocks
 Selecting the Appropriate HDP Printer Driver settings
 Selecting the Appropriate HDP Printer Driver settings
 Conducting the Tape Adhesion Test
 Conducting the Tape adhesion Test
See the previous
 Conducting the Tape adhesion Test
 Installing Printer Driver Updates
Printer Driver Options
 Setting up the Printer
Installing Printer Driver Updates
When prompted, do not have Windows print a test print
From Disk window will appear
 Setting Up the Printer Driver
Setting up Windows 2000/XP/2003
Using the OK, Cancel and Help buttons
 Using the Card tab
Use this option to control specific Printer functions
 Selecting the Card Size
 Selecting the Card Type
 Selecting the Card Type
 Selecting the Card Type
 Please see b on the previous
 Setting the Orientation
 Specifying the number of Copies
 Selecting the Diagnostics button
This will launch the Diagnostic tool if installed
 Selecting the Test Print button
 Selecting the About button
 Selecting the Toolbox button
 Using the Device Options tab
This section describes the use of the Device Options tab
 Detecting Supplies at Print Time Function
 Detecting Supplies at Print Time Function
 Detecting Supplies at Print Time Function
 Adjusting the Ribbon Type
Use the Ribbon Type dropdown menu to match Ribbon type
 Adjusting the Film Type
 Using the Dual Sided Group Functions
 Using the Dual Sided Print Both Sides option
 Step Procedure
 Select this option
Backside of the card
 Using the Dual Sided Print Back Side Only option
 Using the Options Group
 Step Procedure
 Using the Disable Printing option
 Using the Image Color tab
 Using the Image Color tab HDP5000
Display B Image Color tab Advanced Image Color window
 Using the Quality Color Matching dropdown
 Using the Quality Color Matching dropdown
 Using the Quality Color Matching dropdown
 Using the Quality Color Matching dropdown
 Adjusting for the Resin Dither
 Using the Advanced Image Color window
 Using the Advanced Image Color window
 See the previous
 Using the Advanced Image Color window
 Using the Advanced Image Color window
 Using the Advanced Image Color window
 Using the Default button on the Image Color tab
 Using the Image Transfer tab
 Adjusting the Image Position controls
 Adjusting the Image Position controls
 Adjusting the Transfer Dwell Time and Temperature
 Adjusting the Transfer Dwell Time and Temperature
 Adjusting the Transfer Dwell Time and Temperature
 Adjusting the Transfer Dwell Time and Temperature
 Using the Default button
 Using the Magnetic Encoding tab
 Magnetic Encoding
Using the Encoding Mode dropdown list
Category Description
ISO Encoding
 Using the Encoding Mode dropdown list
Category Description Custom Encoding
 Category Description Raw Binary
Encoding selection
String rather than a formatted set of characters. Note
 Category Description JIS II Encoding
 Selecting the Coercivity/Magnetic Track
 Reviewing the Shift Data Left Function
 Reviewing the Magnetic Track Options
 Reviewing the Magnetic Track Options
 Using the Magnetic Track Options
 Using the Magnetic Track Options
 Using the Character Size buttons
 Using the Ascii Offset dropdown list
 Using the Bit Density dropdown list
 Using the LRC Generation dropdown list
 Using the Encoding Mode dropdown list
 Reviewing the ISO Track Locations
 Sending the Track Information
 Ascii See the table below
Reviewing the Sample String
Track Start End Field Valid Characters Maximum
Ascii 106 See the table below
 Reviewing the Ascii Code and Character Table
 Using the Default button Image Transfer tab
 Using the Lamination tab HDP5000-LC
 Selecting the Lamination Position
 Adjusting the Lamination Speed Transfer Dwell Time
 Selecting the Lamination Side dropdown menu
 No Flipper Single Side Card Lamination Unit Lower
Dual Side Card Lamination Unit
 Selecting the Lamination Type
 Selecting the Lamination Type
See previous
 Upper Limit = 170.0 Celsius
Adjusting the Lamination Temperature
Default = 145.4 Celsius
Lower Limit = 50.0 Celsius
 Selecting the Defaults button
 Using the K Panel Resin tab
 Using the Scroll controls
Controls Description
 Using the Click and Drag capability
Using the Add and Delete buttons
Selecting inches or mm radio button
 Selecting the Full Card
 Selecting the Defined Areas
 Selecting the Undefined Areas
 Defining the Area to activate the Card Grid
 Measuring the Total Card area
 Measuring the Area to be positioned on the Card
 Selecting the Print YMC under the K and Print K Only options
 Selecting the Print YMC under the K and Print K Only options
 Using the Printer Supplies tab
 Reviewing Information on the Supplies tab
Lamination Cartridge 1 Level Type, Reorder Number and Gauge
Lamination Cartridge 2 Level Type, Reorder Number and Gauge
 Relates to the procedure on the previous
Reviewing Information on the Supplies tab
 Accessing the Toolbox
This section describes the Toolbox function
 Selecting the Configuration tab
 Using the Configuration Tab
Using the Optional Printer Features Group Box
 Using the Event Monitoring Group Box
Reviewing the Ribbon Low message
Display Ribbon Low dialog
 Reviewing the Laminate Low Message
 Using the Film Low message
Selecting the Set Language for Printer LCD Display Group Box
 Selecting the Calibrate Laminator tab
Calibrate Passed
 Selecting the Calibrate Film tab
 Selecting the Calibrate Ribbon tab
 Selecting the Clean Printer tab
 Selecting the Clean Printer tab
See the procedure on the previous
 Using the Clean Printer Group Box
 Selecting the Advanced Settings tab
 Selecting the Advanced Settings tab
Restore Defaults Button Restores default values
 Reviewing the No Printer Connected error message
Reviewing the Value outside the Range error message
 Cleaning
Using the Required Supplies
 Safety Messages review carefully
 Accessing the Clean Printer tab
Cleaning the Printer Platen Roller and Card Feed Rollers
 Cleaning the Printer Platen Roller and Card Feed Rollers
 Cleaning Procedures
Cleaning inside the Printer
Cleaning outside the Printer
 Cleaning the Printhead
 Replacing the Card Cleaning Roller
Steps Procedure
 Cleaning the Magnetic Encoder
 Reviewing the Card tab and Diagnostic button
Display a Card tab Diagnostics button
 Reviewing the Card tab and Diagnostic button
 Clean the Printhead with a Printhead swab
Cloth
Be sure to enclose any necessary paperwork, test cards, etc
 Firmware Updates
Performing the Firmware Updates
 Performing the Firmware Updates
 Click on the Firmware selection box
Using the drop down menu, select the Printer
This will launch the Fargo Support
Click on the Go button, as shown below
 Dialog
Click on the Save button to save the file
Completed
Designated files
 Step
 This completes the Firmware Update process
 Contacting Fargo Technical Support
 Finding out when a Fargo Card Printer was manufactured
Reading the Serial Numbers on a Fargo Printer
Reviewing Example No Serial Number A1280224
 Reviewing Spare Parts Lists
Reviewing Spare Parts List for HDP5000 and HDP5000-LC
 Glossary of Terms
Term Definition
 Glossary of Terms
 Glossary of Terms
 Glossary of Terms
 Glossary of Terms
 Eeprom
 Eprom
 Glossary of Terms
 Glossary of Terms
 ISO
 Glossary of Terms
 Glossary of Terms
 Glossary of Terms
 PET
 PVC
Resin Semi-solid material
 RGB
 Glossary of Terms
 TAC
 PVC
 Cyan C
Designation of colored Ribbon by the panels of color
Order in which they are printed Yellow Y, Magenta M
Order in which they are printed Yellow Y, Magenta M, Cyan
 Index
 Embedded contaminants
 No MiFare Encoder No Prox Encoder
 Scroll controls K Panel
 WordPad