FARGO electronic HDP5000 manual Troubleshooting with the LCD Error Message Table

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Troubleshooting with the LCD Error Message Table (continued)

LCD Error Message	Cause	Solution
Card Jam: Smart	A card is jammed in the	Clear the jam.
(PC Error Message	smart card encoding area of
	the Printer.
No. 85)
Card Jam: Trans	Card became jammed in the	Clear the jam.
(PC Error Message	Printer during transfer.
No. 83)
Card Not Found	Card cannot be found in the	Verify card not jammed in
(PC Error Message	Printer.	Printer and select Cancel.
No. 69)
Check Film	The film is not able to move	Check for obstruction. If the
(PC Error Message	correctly. Check for	problem persists, call for
	jams/breaks.	technical assistance.
No. 244)
Check Laminate 1	The Laminator was unable to	Make sure there are no
(PC Error Message	find the mark on the material	obstructions to the Sensor,
	in Cartridge 1.	and recalibrate the Laminator
Nos. 213 and 231)
		Sensor.
Check Laminate 2	The Laminator was unable to	Make sure there are no
(PC Error Message	find the mark on the material	obstructions to the Sensor,
	in Cartridge 2.	and recalibrate the Laminator
No. 232)
		Sensor.
Clean Printer	For best Printer	See Cleaning the Printer.
(PC Error Message	performance, replace the
	Cleaning Roller Tape
No. 71)
	and clean the Printer’s Feed
	Rollers and Printhead at this
	time.

HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.2) 5-6