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Troubleshooting with the Printer Error Message Table (continued)

Printer Error

Cause

Solution

Message

 

 

 

 

 

No Magnetic

A print job with Magnetic

Ensure that no encoding data is

Encoder Installed

encoding was sent with no

being sent with the print job and

 

Magnetic encoder

reprint the card.

 

installed in the printer.

 

 

 

 

Mag Verify Error

The printer is unable to

Check the Cards and click on

 

verify encoded data.

Cancel Print.

 

 

 

No Mag Strip

The Printer is unable to

Check the Cards and click on

Present

find a Magnetic stripe on

Cancel Print.

 

the card.

 

 

 

 

No Smart Card

No Smart Card Encoder is

To cancel, click on Cancel Print.

Encoder

installed in the printer.

 

 

 

 

No Prox Card

No Proximity Card

To cancel, click on Cancel Print.

Encoder

Encoder is installed in the

 

 

printer.

 

 

 

 

Headlift Error

The Headlift Sensor is not

Reboot the Printer by cycling power.

 

detecting movement from

To cancel, press the Cancel Print

 

the Headlift Cam.

 

button.

 

 

 

 

 

Invalid Password

The Password entered is

Press OK to enter another

 

not a valid password.

password.

 

 

To cancel, press the Cancel Print

 

 

button.

 

 

 

HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.2)

5-31

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Image 114
FARGO electronic HDP5000 manual Cancel Print