FARGO electronic HDP5000 manual Communications Errors, Resolving the Communication Errors

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Communications Errors

Resolving the Communication Errors

Symptom(s): Incorrect output, communications error on PC or Printer, stalling, no response from Printer, no job printed, “paper out” error.

Step	Procedure
1	Confirm that the system meets the minimum requirements, as shown here:
	•	IBM-PC or compatible.
	•	Windows 32 bit 2000/XP, Pentium™ class 500 MHz computer with 256
		MB of RAM or higher
	•	500 MB free hard disk space or higher
	•	USB Port (Optional Ethernet connection)
2	Confirm the correct installation of the Printer Driver.
	a.	Close the software program and check the Printer Driver.
	b.	Reboot the computer.
	c.	Ensure the Printer Driver is installed correctly. (Note: This pertains
		especially if an obsolete Driver was recently removed.)
	d.	Ensure the correct setup options within the Printer Driver are selected.
	e.	Confirm that the Driver is current by checking at: www.fargo.com
3	Confirm the correct installation of the Flipper Table Module Assembly.
	a.	Reboot the computer.
	b.	Ensure that the Print Both Sides option in the Printer Driver is set
		correctly.
	c.	Verify the Flipper Table Module Assembly is functioning properly by
		printing out cards in a test run.

HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.2) 5-37