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Troubleshooting with the LCD Error Message Table

LCD Error Message

Cause

Solution

 

 

 

Calibrate Failed

Film or Ribbon calibration

Verify the film is installed

(PC Error Message

has failed.

correctly and there is not a

 

Ribbon installed. If this

No. 155 and 170)

 

 

problem persists, call for

 

 

 

 

technical assistance.

 

 

 

Calibrate Film

Film Sensors need to be

Select Cancel and then

(PC Error Message

calibrated.

perform the Film calibration

 

procedure.

No. 159)

 

 

 

 

 

 

Calibrate Ribbon

The print Ribbon Sensor is

Select Cancel and then

(PC Error Message

out of calibration.

perform the Ribbon calibration

 

procedure.

Nos. 128 and 170)

 

 

 

 

 

 

Card Feed Stop

The Front Cover was

Press Resume or Cancel.

(PC Error Message

opened. This caused the

 

card transfer to stop OR the

 

No. 137)

 

pause button was selected.

 

 

 

 

 

 

Card Jam

A card is jammed in the Print

Clear the jam.

(PC Error Message

Station or card flipping area

 

of the Printer.

 

Nos. 82, 112, and

 

 

 

200)

 

 

 

 

 

Card Jam: Prox

A card is jammed in the

Clear the jam.

(PC Error Message

PROX card encoding area of

 

the Printer.

 

No. 86)

 

 

 

 

 

 

HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.2)

5-5

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FARGO electronic HDP5000 manual Troubleshooting with the LCD Error Message Table, LCD Error Message Cause Solution