Backing up and restoring data

Basics

Updating with Smart Switch

Connect the device to a computer and update the device to the latest software.

1 On the computer, visit www.samsung.com/smartswitch to download and install Smart Switch.

On the computer, launch Smart Switch.

Connect the device to the computer using a USB cable.

If a software update is available, follow the on-screen instructions to update the device.

•Do not turn off the computer or disconnect the USB cable while the device is updating.

•While updating the device, do not connect other media devices to the computer. Doing so may interfere with the update process. Before updating, disconnect all other media devices from the computer.

Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data. Refer to Samsung account and Accounts for more information.

Using a Samsung account

On the Apps screen, tap Settings →Cloud and accounts →Backup and restore →Backup settings for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap BACK UP NOW.

Data will be backed up to Samsung Cloud. Refer to Samsung Cloud for more information. To set the device to automatically back up data, tap the Auto back up switch to activate it.

To restore backup data from Samsung Cloud using a Samsung account, tap Restore. Select a device and the data types you want to restore and tap RESTORE NOW. The selected data will be restored to your device.

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